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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/http://220.127.116.11/
In case you have problem with your pass log in as administrator (the default pass is blank) and change your account's pass to a proper one. I can't understand what you mean by AR. Could you send me a print screen of your log in screen with the AR? (hit prt sc in log in screen > log in in any account > open Word or any image editor > paste the print screen from the clipboard) My e-mail is firstname.lastname@example.org.
You have to first log into your account manually and by going to fingerprint application save you finger print within that application and then it will automatically get associated with you account and then only it will work
looks like a problem with the laptops harddrive. Since its a latest model on the block,There may be some glitches in the laptops setup. I believe its stil under warranty I would recomend you to contact your local Acer helpdesk.
If you have a Finger Print scanner (on select models), it may have failed, if you do not have this device , you may have installed malware - try rebooting and after you see the Acer screen start tapping F8 to get to speacial boot menu - choose Safe Mode and see if you can log in. If still unable, you will have to perform a system recovery - Acer provides an alternate way to recover - when you start the computer you see the Acer logo screen - after this displays hold down the Alt Key by the spacebar and tap the F10 key at the top of the keyboard once or twice - this will start the Acer E-Recovery program - follow the on screen instructions.