Iphone only see apple logo and itunes logo in a dark screen after
Iphone I only see apple logo and itunes logo in a dark screen after it got wet
My iphone 3G has suddenly frozen. All i can see is a black screen with the apple logo in the centre. The iphone will soft reboot but only returns back to the black screen an apple logo or itunes logo
I would really appreciate it if someone cuold help me. Thanks a lot
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: iphone only see apple logo and itunes logo in a dark...
If it got wet, you can bring it to any Apple Store. Nine times out of ten they will replace it for $150 to $200 dollars. Unless they determine it is a manufacturers defect and you are still under warranty, then you want have to pay anything. they will usually just replace it for you.
Otherwise, you may have to pay up to $200 for a replacement.
Hope this helps...Let me know...
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
iPhone into DFU mode so you can do an iTunes firmware restore follow these steps: Open iTunes and connect the iPhone to your Mac. Press and hold the Home button and the Sleep/Wake button at the same time. After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode. The iPhone screen will remain black : It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!
1. Open iTunes and connect the iPhone to your System (PC/Laptop).
2. Press and hold the Home button and the Sleep/Wake button at the same time
3. After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
4. The iPhone screen will remain black
It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long
then try to perform the restore on itunes, if that did not work post a comment so I can assist you.
Press-hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
Continue holding both buttons (Ignore the "Slide to power off") until the iPhone shuts off and begins to restart.
You may let go when you see the silver Apple logo.
You have completed a hard reset successfully.
Don't be alarmed that it takes quite a while to load from the Apple logo to the main screen. This is normal.
If this does not work, put into recovery mode and restore from itunes. Step One Open iTunes and connect the iPhone to your Mac.
Step Two Press and hold the Home button and the Sleep/Wake button at the same time.
Step Three As
soon as the screen goes black release the Sleep/Wake button. Continue
holding the home button until you iTunes pops up a message telling you
that it has detected an iPhone in recovery mode.
To resolve this issue, you will need to restore your iPhone to factory settings This means any data (music, movies, contacts, etc.) will be erased and the iPhone brought back to it's factory settings (like the day you got it). To do this, follow the steps below: 1. Make sure your iPhone is disconnected and powered off. If it's not already, hold down the power button until the "Slide to Power Off" message is displayed and swipe to turn off. 2. Connect the USB end of the data cable to yourcomputer, do not connect the other end just yet. 3. Connect the other end of thedata cableto the iPhone and immediately press down & hold the "Home" button. 4. Continue to hold down "Home" button , until the iTunes logo appears and the USB connection is displayed on the iPhone's screen. 5. Open iTunes (if it hasn't opened automatically) and a message stating that it has found an iPhone that is in recovery mode. (If you don't get this message and the iPhone just boots like normal, then the timing between connecting the iPhone and holding the home button wasn't fast enough. Try again from step #1). 6. Click the "Restore" button and iTunes will automatically download and install the latest iOS version for your iPhone. The process should take about 20-45 mins, depending on your internet connection. Once complete, the iPhone will reboot and will be restored to factory settings. Since iTunes requires that all data be synced through there, if you have made any backups to your iPhone, you'll be able to re-sync your information back to your iPhone at this time.
Some useful tricks,
1.) Try pushing and holding the power and home buttons for 25 seconds.
2.) Try connecting to iTunes and do a full restore?
a. If you are experiencing the same, try this:
b. Hold buttons sleep + home until iPhone turns off;
c. Open iTunes;
d. Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.
e. ITunes will recover you phone from unsuccessful recovery process.