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I'm getting horizontal streaking through the text. I clean the printer fairly regularly but the ink absorber pads seem to be disintegrating. Any way to replace these these. Oh yeah, the printer is a Hewlett Packard Deskjet 692c and otherwise, despite it's age, still works like a dream.

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  • pointe2009 Mar 09, 2009

    It helped a bit but to be honest, the inside of the printer wasn't really dusty. The streaking is less but not completely gone.



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Am I right when I say that this mostly happens when printing in black? If so, there seems to be a lot of dust under the carriage and printheads. This has to be removed physically, cannot be fixed by running the cleaning program in the printer driver. If you open the lid the carriage should come out to the middle. If so, please pull the printer's power cable from the wall and wait until all lights are out on the printer.

Proceed to remove the printheads from the carriage, and use a lint-free cloth wetted with clean and luke warm water (it should NOT drip!) to clean the underside of the carriage, all the way round. Also clean the printheads, avoiding to touch the silver/golden colored chip in the middle, where the ink is ejected. My qualified guess is that you'll wipe off a lot of dirt from these areas.

Also, there's a small grey/transparent plastic strip in the back of the printer, called an encoder strip. This also gets dirty and needs to be cleaned. You should use the same type cloth for this, just make sure that no water can drip into your printer.

When you look lcosely, you'll see that this encoder strip is firmly attached in one side of the printer (usually the right side), and attached to a blade spring on the left side. Now you should carefully pull the rag over both sides of the strip TOWARDS THE SPRING, pulling the other way will most likely make the strip jump off and hang loose in the printer - not supported... :) You'll probably be amazed how much dirt this printer has accumulated over teh years.

When all is clean, insert the printheads again and power up the printer. When closing the lid, the printer should go back to normal duty. And, as a bonus, your printer will most likely be a little more quiet, less slamming noises than it had before you started.

Hope this solves your problem.


Posted on Mar 08, 2009


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I could see that it would be fairly easy to remove the pads and either clean or replace them if I were to disassemble the housing of the printer. If you wish to do a really thorough job and you feel confident in your reassembly ability, go for it. I chose a quicker approach and it's solved the problem for the past two months: Open the lid and wait for the cartridges to move over to the left (cartridge replacement position). Then, pull the plug on your printer (or they will move back to the right after a few minutes). Use a small flashlight to locate the two absorbent pads over on the right, where the cartridges normally rest. With paper towels or any other absorbent disposable, blot those pads over and over until you get little or no ink on your paper towel. While you're at it, give the whole area under the lid a decent but gentle cleaning using a soft cloth or swab. Might take a couple of prints to completely eliminate the lines, since you won't be able to clean the underside of the cartridge carrier assembly this way, but this should solve your problem

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