Question about Dell Inspiron 530 Desktop Computer (ddcwda1_7) IntelPentium dual-core processor E2140 (1MB L2,1.60GH

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My friend has a dell inspirion 530 that the screen goes black

The computer will turn on and then the computer will go to a blue diagnostic page for about one or two seconds then go to a black page that has different start up modes on it, i.e. safe mode. The only way to get the computer going again is to power it down and restart and the same thing happens again. The computer has been reformated twice by a professional but this person also said something about a highbernation mode. They also said they have never seen this type of problem before on a consistant basis. They mentioned it could be the motherboard or processor. Is this possible and is it expensive? The computer is out of warranty and is only about a year and a half old.

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  • gdecker3 Mar 07, 2009

    Thank you very much

  • gjkushner May 04, 2009

    I just contracted the same problem. I bought the 530 2/08. Had the hard drive replaced three weeks later. Had a SATA problem about two weeks after the hard drive was replaced. Dell sent me a new tower. Today my monitor goes to black after being on for three seconds. Called Dell, and they said it was the mother board. This will be four times that the mother board will be replaced in 13 months. When I had a SATA problem, they ran a diagnostic and it came up that "This computer is not supported by Dell." I would really like an answer to why this computer has so many problems.

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This is a common problem with this dell brand for some reason. i have replaced many motherboards on this model and im afraid the tech is right. i would go with a non factory brand of mother board. it will work best. i think this is a manufacturing flaw in the dell brand motherboards.

Posted on Mar 07, 2009

  • Michael Masters
    Michael Masters Mar 07, 2009

    no problem, glad to help:)

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