Question about Microsoft Zune120 Digital Media Player

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Zune 120GB black. The Zune pad will not work

Zune 120GB black. The Zune pad will not work properly. When I access Music and try to navigate through menus, it is sporadic. Sometimes when I hit the area I want, e.g. playlist, it won't even move. Sometimes it takes me back to Music, sometimes it will go to the playlist, then when I hit the list I want, it goes back to album or song, etc. Sometimes when I hit it at the beginning to go to Music, it won't work at all and I have to push it 2 or 3 times.

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  • brriot89 Mar 19, 2009

    After having my 120gb Zune for about 3 months the Zune Pad just completely stopped working.  It still makes the clicking sound and my Play and Back buttons still work perfectly.  I can only listen to one album now...


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How to download songs in this zunepad?

Posted on Jul 01, 2010

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Return it,exchande it,or get a refunde...

Posted on Mar 07, 2009

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My zune 120gb stuck on contact support page and can't pay 18-30 u.s dollars to get help from support, should i throw mines away i'm fed up with problems comming up where i have to pay MORE money to fix.


no, dont just do the following On your zune make sure the hold button isn't on
At the same time hold down the back button and upwards on the directional pad until the screen goes black
then use your left hand and press the back button while using your right index finger to press the middle of the zune pad use your middle finger (on your right hand) to press play pause button. All of these need to be held at the same time. You should get a please wait message. follow the instructions on screen.

Jun 06, 2010 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I had a Zune 30gb and all my music is on my comp with the Zune software. I broke my Zune 30gb and bought a Zune 120gb; but, how do I set this new one up with the software so it can get all my songs?


You will have to re-sync it. You cannot just upload the "image" of your old Zune. You will have to treat is as if you never had a Zune in the first place. You CAN transfer your Zune's name and tags, but you can't have it automatically upload all of the old songs onto it.

Aug 09, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

120GB Zune wont turn on


Please try to hold Back, Center and Left at the same time to restore the zune,

Jun 02, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

4 Answers

How can I sync music onto my zune 120GB without using zune softwa


the problem with the zune is that its own by microsoft and you cannot sync music without the software however there is a zune forum that you can check out for advice on how to use the software better.. zune.net then check out the forums

May 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Usb device not recognized when i plug in my zune


maybe the USB is rusty or dirty...it also happens to me

May 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune freezes and says contact support


in order to fix this . you have to restart the device. to restart the device you press and hold back while also pressing and holding the top part of the zune pad until screen goes blank and zune logo appears this should work. if contact support comes back up try restoreing the device.

for more info on how to restore the zune go to zune.net/support and press technical issues and a list with how to fix any problems will appear

Jan 09, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune won't turn on or charge


man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

Sep 02, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

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