Within seconds of turning on the TV, a black solid box appears in the middle of the screen. The black box does not cover the entire picture and you can see the picture around the outsides of the black box. If I hit a number or volume button, it disappears for a few seconds then comes back. I have DVD player hooked up to the TV and I can play a certain DVD and the box won't show up at all. Any suggestions?
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Hi, Do you see same solid black box in all inputs or just in dvd picture? If solid box appears only with dvd picture then its generated by dvd player, check dvd player Menu and turn off any subtitle settings. And if solid black rectangular appears in all inputs of TV like cable etc then check Close Caption feature in TV and turn off CC function. Hope this will solve your TV problem. Thanks.
Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).
This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.
Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
The closed caption is turned on.
I don't have the schematic in front of me, so, I will wing it. There may be a button on the remote that says CC, if so then use that button to turn it off, if not then go to the service menu and you may have to search a bit.
Either way it's an easy fix and you can do it yourself.
If you can't find it, then, reply and I will give better instructions when I get into my shop next week.