Within seconds of turning on the TV, a black solid box appears in the middle of the screen. The black box does not cover the entire picture and you can see the picture around the outsides of the black box. If I hit a number or volume button, it disappears for a few seconds then comes back. I have DVD player hooked up to the TV and I can play a certain DVD and the box won't show up at all. Any suggestions?
Thank you.
Tammy
It's a text box for either closed captioning or demonstration mode. Go into the setup menu and turn off closed captioning. If you have trouble doing that, then just restore factory settings.
Dr. Pamela C Robinson Allen P.O. Box 148 Amityville, NY 11701 631-841-1987...
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Dr. Pamela C Robinson Allen P.O. Box 148 Amityville, NY 11701 631-841-1987 November 22, 2009 Polaroid Corporation On November 23, 2007 I purchased a Polaroid 32? LCD HDTV with DVD Player and Digital Turner, TDA-03211C from Wal Mart, order number 2677272602145 for a total of $666333. The television was delivered to my son Mr. Marcus L. Robinson at 829 Quincy St. NW Apt 205 in Washington, DC 20011-5813. On November 17, 2009 the television made a popping noise, a puff of smoke came from the back and the picture went black! I am extremely upset about this television breaking in less than two years. I have never known of a television that lasted less than ten years. I have had televisions with tubes that lasted longer than this television. I contacted the Wal Mart Corporation to address this problem, and was directed to notify you for assistance. I have made several attempts to contact you on your listed Consumer Care Center number 18660217-5784, but your number is defective and can not receive a call. Would you please inform me if there is a recall on this model television, or a defective function in the model that has caused this television to prematurely burn out. I would also like to know what accommodations have been made to repair or replace the damaged set. Your assistance is appreciated.
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