Question about Whirlpool 24 in. ADP5966 Free-standing Dishwasher

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Tablet drawer,dispenser wont open at all

Tablet drawer,dispenser wont open during wash to dispense detergent

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  • sfehlhafer Mar 20, 2009

    Whirlpool DU940QWDQ3 Built-in Dishwasher -  Detergent door won't open,  Latch has spring to it but doesn't open during cycle.

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Hi, well you we need to check the ribbon cable in the door lining to make sure that none of the cables have been broken with the movement of the door. If they are fine then you should replace the dispenser unit if you are getting 240v to the dispenser solinoid.
Get back if you have further problems...................?

Posted on Mar 07, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

1 Answer

My Frigidaire front load washer will not dispense the fabric softner during cycle.


Clean the dispenser drawer if water is introduced into the fabric softener cavity but does not dispense. Pull the dispenser drawer out until it stops and push down the release tab marked "PUSH" and then pull the dispenser out completely.

Lift the dispenser drawer cover and clean the tubes both in the dispenser drawer and the cover.

Turn the drawer over then release the conveyor from the tabs and lift it off. Clean the conveyor and the drawer thoroughly.

Snap the conveyor into the tabs back into position and then reinstall the dispenser cover making sure the tubes are properly seated.

Slide the dispenser drawer back into the drawer opening while pushing down the part marked "PUSH".

Let us know if the fabric softener dispenser still does not dispense while both the detergent and bleach dispensers dispense.

Mar 10, 2010 | Frigidaire ATF6000ES Front Load Washer

2 Answers

Detergent tablet not dissolving.


sometimes the dispenser doors are not designed for tablets, and they don't let enough water in to dissolve them....next time you wash; put the tablet in one of the silverware compartments....should do the trick. and leave the dispenser door for liquid detergents only.

if this is helpful please click the correct button. thanks

Jan 22, 2010 | Zanussi Dishwashers

1 Answer

Detergent dispenser on SMEG DWF 44SS1 doesn't open during cycle - any ideas?


this is Usually caused by a tablet sticking in the Detergent Dispenser. This will stop the Detergent Dispenser from opening at the correct time on the wash cycle.

Oct 18, 2009 | Smeg 24 in. DWI612 Built-in Dishwasher

1 Answer

Detergent dispenser wont open


there is a problem with the soap dispenser not getting signal to open 9 out of ten times it is the dispenser its self and needs to be replaced the other problem is the main control board

Sep 16, 2009 | Smeg 24 in. DWF614SS Stainless Steel...

1 Answer

Dshwasher tablet wnt come ut and dshes very wet


The detergent tablet dispenser door is energized by a solenoid wired directly to timer control board. The drawer will normally open releasing the tablet when the machine starts filling.

If the Drawer does not release the tablet, then either dispenser solenoid is faulty, or timer board mast be replaced.

If the machine is functional but does not release, then the technician will probably need to replace the detergent table dispenser solenoid, that often is built in with dispenser assembly.

You can call support ringing the number listed at the end of the owners manual.

Sep 07, 2009 | Hotpoint Dishwashers

1 Answer

Simpson brand dishwasher won't disperse detergent tablet


The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.

Feb 18, 2009 | Dishwashers

2 Answers

The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

Dec 17, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Detergent dispenser drawer stuck


You may have to remove the washer top (three phillips screws at the back, then push top back about two inches and lift it off) then drill a hole in the top of the plastic dispenser to allow you to use an object like a screwdriver to maneuver the offending part around so it will drop down and allow you to open the dispenser drawer. Use foil tape to seal hole if you don't want to buy a new dispenser. Clean out blue plastic dispenser parts so detergent will siphon out completely. Pushing down on the center tab at the back of the dispenser should allow you to take the dispenser drawer the remainder of the way out. In the future, make sure you do not use over 1 tablespoon of HE soap (and 1 teaspoon of fabric softner) max per load. Even less if you have 2x or more detergent.

Oct 11, 2008 | LG WM-2277HW Front Load Washer

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