Question about Whirlpool 24 in. ADP5966 Free-standing Dishwasher

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Tablet drawer,dispenser wont open at all

Tablet drawer,dispenser wont open during wash to dispense detergent

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  • sfehlhafer Mar 20, 2009

    Whirlpool DU940QWDQ3 Built-in Dishwasher -  Detergent door won't open,  Latch has spring to it but doesn't open during cycle.

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Hi, well you we need to check the ribbon cable in the door lining to make sure that none of the cables have been broken with the movement of the door. If they are fine then you should replace the dispenser unit if you are getting 240v to the dispenser solinoid.
Get back if you have further problems...................?

Posted on Mar 07, 2009

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Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

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Something simple you can check is to make sure the spring that flips open the door is not broken or caked up with detergent.

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The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. Good luck!

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