Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

1 Answer

Dish network dvr vip722 freezes

My dvr freezes, & I purchased an external harddrive, & now when trying to transfer my programs, I have no dvr

Posted by on

  • Anonymous Mar 16, 2014

    i have 2 vip722 dvr's, one keeps cutting out while the other does not

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 374 Answers

I am sorry to hear of your issue and I wish I was able to bear better news but I am afraid that once there is an issue with the internal hard drive there is no way to retrieve the information off of it using common methods such as using on screen prompts or at least that is what technical support has stated.I am sure you already know that Dish charges a one time fee of 39.99 to make the expansion USB port active so that what you are asking is possible. If you have not paid the 39.99 yet I would call customer service to see that if you do so and the receiver is downgraded to a non dvr unit would they transfer that fee. I expect they would not and my suggesting that is that on a non dvr unit I know you can access the information on the hard drive if the receiver is malfunctioning. I know you are probably very frustrated to say the least right now but if you are interested is discovering other possible set up configurations Dish offers a Sling box which is integrated with your internet connection and is very fascinating with the possibilities it provides. Thanks for using Fix Ya and if I can be of further assistance please let me know.

Posted on Mar 08, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can i save all the recorded programs on my dvr to a memory stick\


Hello Anon,
The answer is both yes and no. Please, do not go to walmart and buy a regular memory stick, as they are NOT compatible with Dish equipment.
It is entirely possible to transfer recordings from your DVR to a storage device, but it will need to be Dish Network issued. Call into Dish Network and inquire about an "external hard drive" as they are available for individual purchase.
The external hard drive will be $99, but will store all you data without an issue. I sell these devices on a daily basis, they are easy to use and reliable. Don't make the wrong choice and pass up the right decisions, you spent a lot of time getting those recordings together. Do you really want to part ways with them over $99?I sure wouldn't, and that's why I have used one personally.

-Dish Guy

Jul 09, 2014 | DISH Network DVR-625 DTV Receiver /...

1 Answer

How do i set up my wr7 remote with DIsh VIP722 DVR?


I have listed the steps below to assist with programming the remote to your TV. If you have any other questions, let me know at kimberly.escobar@dish.com.

You can lookup codes if needed here: http://www.mydish.com/support/apps/remot...

1.) Press and hold the clear TV button until all mode lights light up.
2.) Release and TV light will be blinking.
3.) Enter code and press #. The TV button should flash 3 times.
4.) Try functions (Volume, Power, etc..) and see if it is working.
5.) If no function, repeat steps 1-4 with another code.
Kimberly. Escobar
Social Media Representative
DISH L.L.C

Dec 22, 2012 | DISH Network ViP722 DTV Receiver /...

1 Answer

I have dish network and they tell me that if I put my dvr recording's on an external hard drive I can only playback on dish network reciever, but they mentioned netgear and did not explain?


FYI...just know that when you get NETGEAR product...DISH no longer is responsible for the activation and troubleshooting...and NETGEAR starting activation is 40.00 and they keeping adding money for any further problems..till you get to 200.00 whole house

May 22, 2012 | DISH Network ViP722 DTV Receiver /...

1 Answer

Is there anyway to get recorded shows back that were accidently deleted?


Hey there, Cheri Torres with DISH Network Customer Service here. There is unfortunately not any way to get recorded shows that have been accidentally deleted. What you can do for next time is connect an external hard drive to your receiver. The external hard drive will need to be a minimum size of 50gb and maximum size of 2tb for DVR receivers and minimum 50gb and maximum 1tb for non DVR receivers. This will save all recorded shows in case anything should happen to your DVR receiver. I hope you find this information useful and if you have any further questions or concerns feel free to email me directly at Cheri.Torres@Dishnetwork.com.

Jun 02, 2011 | DISH Network ViP722 DTV Receiver /...

1 Answer

I have just purchased an avex universal urc-r6 remote and i cannot seem to find the way to program it for my vip 722 dvr receiver.


Hi tesmathwi572 my name is Mike Houston of DISH Network andI was going over your post and with our DISH remotes that go with the receiverwill give full functionality to change the channels as well as the DVR andaccess the Menu. Buy getting another remote from a store may not program to thereceiver to change the channels, if I can check your account information suchas account number or phone number so I can see about getting the remote thatgoes with that system. I will leave you my e-mail so you can contact medirectly. michael.houston@dishnetwork.com

Feb 23, 2011 | DISH Network ViP722 DTV Receiver /...

1 Answer

For the past couple of days, every show our DVR has recorded freezes a couple of minutes into playing it and the DVR reboots itself. This always occurs at the exact same time on that show. We don't have...


Hi, Mary with Dish Network Customer Service. Since the DVR is the only thing having the freezing issue, it sounds like it maybe a hard drive issue. I would recommend resetting the receiver. Unplug it from the power supply for 10 seconds and then let the receiver reboot itself. If you are still having this issue, I would recommend calling Dish Network and we will need to replace the receiver. Hard Drive issues do not resolve themselves and only get worse over time. Please let me know if I can be of further assistance.

Jan 13, 2011 | DISH Network ViP722 DTV Receiver /...

1 Answer

I have a DISH Network ViP722 DTV Receiver / 350-Hours Video.... Whenever I have my brightness setting below 40 on my LG TV, my Dish DVR will no longer respond to its Dish issued remote control. If I turn...


Hello! Daniel Busa with Dish Network. That would be a case of remote interference. You'll need a model 6.3 or 6.4 remote. You can set it to a uhf frequency instead of an ir that will correct the issue.

Aug 26, 2010 | DISH Network ViP722 DTV Receiver /...

1 Answer

I have an LG 42LG70 42 in. HDTV LCD TV. Whenever I have my brightness setting below 40, my Dish DVR will no longer respond to its Dish issued remote control. If I turn the brightness anywhere above 40,...


Tries unplug,replug the DVR box an hour later.The box should reset itself and update it software.The box should work normal again.Not,call Dish Network to replaced the box,have intermittent problems.

Aug 26, 2010 | DISH Network ViP722 DTV Receiver /...

1 Answer

DVR LOST ALL RECORDINGS (EVEN PROTECTED RECORDINGS), ALL HISTORY OF SEARCHES. TALKED WITH DISH & THEY HAVE NEVER HEARD OF SUCH A THING. RECORDED SEVERAL MORE PROGRAMS & IT DELETED THOSE AS...


Hello, Daniel Busa with Dish Network. If this is still persisting you may need a replacement give us a call or you can contact us on twitter and we will get it resolved.

Jun 28, 2010 | DISH Network ViP722 DTV Receiver /...

1 Answer

Recently whenever we try to watch a recorded item on our dvr or try and rewind a live segment the show acts very jumpy and then eventually freezes. Nothing we do can change the frozen picture changing...


Guest,

Are you still having problems with your DVR receiver? Try unplugging the receiver for 10 seconds and plugging back in. The receiver will reboot and acquire satellite signal. If this doesn't fix the problem there may be an issue with the receiver. I hope this helps.

Ray Calo
DISH Network

Jun 10, 2010 | DISH Network ViP722 DTV Receiver /...

Not finding what you are looking for?
DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder Logo

997 people viewed this question

Ask a Question

Usually answered in minutes!

Top DISH Network TV Receivers & DVRs Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Jaime Hernandez

Level 3 Expert

2267 Answers

Geoff

Level 3 Expert

413 Answers

Are you a DISH Network TV Receiver and DVR Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...