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Re: Dish network dvr vip722 freezes
I am sorry to hear of your issue and I wish I was able to bear better news but I am afraid that once there is an issue with the internal hard drive there is no way to retrieve the information off of it using common methods such as using on screen prompts or at least that is what technical support has stated.I am sure you already know that Dish charges a one time fee of 39.99 to make the expansion USB port active so that what you are asking is possible. If you have not paid the 39.99 yet I would call customer service to see that if you do so and the receiver is downgraded to a non dvr unit would they transfer that fee. I expect they would not and my suggesting that is that on a non dvr unit I know you can access the information on the hard drive if the receiver is malfunctioning. I know you are probably very frustrated to say the least right now but if you are interested is discovering other possible set up configurations Dish offers a Sling box which is integrated with your internet connection and is very fascinating with the possibilities it provides. Thanks for using Fix Ya and if I can be of further assistance please let me know.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The answer is both yes and no. Please, do not go to walmart and buy a regular memory stick, as they are NOT compatible with Dish equipment.
It is entirely possible to transfer recordings from your DVR to a storage device, but it will need to be Dish Network issued. Call into Dish Network and inquire about an "external hard drive" as they are available for individual purchase.
The external hard drive will be $99, but will store all you data without an issue. I sell these devices on a daily basis, they are easy to use and reliable. Don't make the wrong choice and pass up the right decisions, you spent a lot of time getting those recordings together. Do you really want to part ways with them over $99?I sure wouldn't, and that's why I have used one personally.
FYI...just know that when you get NETGEAR product...DISH no longer is responsible for the activation and troubleshooting...and NETGEAR starting activation is 40.00 and they keeping adding money for any further problems..till you get to 200.00 whole house
Hi my name is Mike Houston of DISH Network and with trying programminga Universal Remote to our DISH Network receivers there are codes that thoseremotes go by. I will send you a link to that remote; http://support.radioshack.com/support_video/doc70/70182.pdf
Hi tesmathwi572 my name is Mike Houston of DISH Network andI was going over your post and with our DISH remotes that go with the receiverwill give full functionality to change the channels as well as the DVR andaccess the Menu. Buy getting another remote from a store may not program to thereceiver to change the channels, if I can check your account information suchas account number or phone number so I can see about getting the remote thatgoes with that system. I will leave you my e-mail so you can contact medirectly. firstname.lastname@example.org
Hi, Mary with Dish Network Customer Service. Since the DVR is the only thing having the freezing issue, it sounds like it maybe a hard drive issue. I would recommend resetting the receiver. Unplug it from the power supply for 10 seconds and then let the receiver reboot itself. If you are still having this issue, I would recommend calling Dish Network and we will need to replace the receiver. Hard Drive issues do not resolve themselves and only get worse over time. Please let me know if I can be of further assistance.
Hello! Daniel Busa with Dish Network. That would be a case of remote interference. You'll need a model 6.3 or 6.4 remote. You can set it to a uhf frequency instead of an ir that will correct the issue.
Are you still having problems with your DVR receiver? Try unplugging the receiver for 10 seconds and plugging back in. The receiver will reboot and acquire satellite signal. If this doesn't fix the problem there may be an issue with the receiver. I hope this helps.
The Sony RM-YD029 Remote control will work with the Dish Network VIP722 DVR HD Satellite Receiver, but the Dish Network VIP722's Primary remote address must be set to 1.
The procedure below will allow Sony RM-YD029 remote control to operate Dish VIP722.
Using the Dish Network Remote Control - 1. Press menu 2 times to get to system info page 2. In the system
info page the primary remote address is in a white box (bubble) followed by a Green TV (1)symbol that
says IR and indicates you the channel your remote control one is
configured. The Sony RM-YD029 will work when this primary remote address number (in the white box) is set to 1.
If the Primary Remote Address of your VIP722 Remote control 1 is not set to channel 1, here is how to change it:
1. While displaying the system info page, press and hold the SAT button on your dish network remote until all other modes are flashing, about 3 seconds. 2. then press the '1' button on the numeric pad of your dish remote 3. then press the '#' button on the numeric pad of the dish remote 4. then press the 'record' button (red dot button - stores setting) 5. At this point you should see a number 1 in front of the primary remote address on the dish system info page
Ensure you enter the corresponding IR code into your Sony remote control per the instructions in the manual or Sony's web site. My 722 works with Sony IR code - 01775.