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I purchased a retail version of MS Office Pro 2007 and installed it on my PC which has Windows VISTA op system. When I go into WORD it asks for license key, but when I enter the key on the package it won't accept it, saying "1" is not a valid entry, or "0" is not a valid entry. What's the problem?

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Make sure the key is fully entered and fully correct, and it is for the product installed not for another version.

if all else fails I will get you microsoft contact details.

Posted on Mar 07, 2009

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Do you have the original key?

Posted on Mar 07, 2009

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Contact Microsoft to solve the problem.

Posted on Mar 07, 2009

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1 Answer

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When you buy a new computer, quite frequently it will come with a trial version of MS Office installed. To get the 25-digit product key, you would need to buy the full version from microsoft.com or in any software store.

As a free alternative: OpenOffice is a free application which is 100% compatible with all MS Office applications. You can download this for free from www.openoffice.org.

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Retail Software COAs coa_retail_11.jpg
Enlarge | View Previous Versions For software that is purchased separately from a computer through retail channels, the COA will be affixed to the top of the software packaging.
More Information clear.gif clear.gif Large Manufacturer Pre-installed Windows COAs coa_oem_5.gif
Enlarge | View Previous Versions For Windows software that comes pre-installed by a large manufacturer (also known as an Original Equipment Manufacturer or OEM) on a computer, the COA should be affixed to the body of the computer. The COA includes the 25-character product key, which would be required if a reinstallation is needed.
More Information clear.gif clear.gif Small Manufacturer Pre-installed Windows COAs coa_sysbldr_3.gif
Enlarge | View Previous Versions For Windows software that comes pre-installed by a small manufacturer (also known as a System Builder) on a computer, the COA is typically affixed to the body of the computer. The COA includes the 25-character product key, which would be required if a reinstallation is needed. Some System Builders include the Windows software with new computers but do not pre-install it. These computers should come with Pre-installed Windows COAs.
More Information clear.gif clear.gif Pre-installed Non-Windows Software COAs coa_oem_4.jpg
Enlarge | View Previous Versions For non-Windows software (Microsoft Office for example) that comes with the purchase of a computer, the COA should be included with your system recovery disc or Office Ready PC packaging.
More Information clear.gif clear.gif Refurbished PC Pre-installed Windows COAs coa_oem_6_mar.jpg
Enlarge Microsoft Authorized Refurbishers that pre-install Windows XP Home Edition for Refurbished PCs or Windows XP Professional for Refurbished PCs attach a COA to the body of the computer. The COA features the Microsoft product name printed near the top of the label and a 25-character product key, which would be required if a reinstallation is needed.


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