An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: hard drive error
Unfortunately, you need to form at the Hard Drive, are you a Serivce Technician if not I can not ASSIST YOU, if you are get jim's manuel and re-format the drivers yourself , it will clear any virus developed , I had the same problem and it cured it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately I had a similar issue with an HP A0 printer. The Hp 'Engineer' could not fix it. The hard drive had failed and there is a complete new hard drive with software loaded available but only through Hp.
E602-0001 is a Hard disk error, reinstalled software, hard drive or DC controller bad
The E602-001 codes mean that the device cannot find the system software it needs to complete the boot up process. It is stored on the hard drive. The system software is either corrupt or the hard drive is going/gone bad and therefore the device can't access the data. It's almost certain the hard drive has gone bad as it will corrupt the system software as it crashes. You can purchase an "off the shelf" hard drive BUT the problem is that it will need to be formatted and have the system software put on it. The utility used to do this is called SERVICE SUPPORT TOOL and is proprietary and can only be downloaded from the Canon support site,and you have to have a valid Canon issued support I.D.
Now you can TRY to revive the hard drive,and it may last a bit longer. Turn off the MAIN power switch located on the right side rear of the device.Now hold down the "1 and 9 " numbers on the operator control panel. Keep them held down as you power up the machine.Keep them held down until you see a blank screen and light colored blocks will begin to drop from the top of the screen to the bottom.
You are now defragmenting the hard drive.This takes a while so go knit a sweater.You'll know its done when the blocks stop falling.Then power the machine off again, wait a few seconds and power it back up normally.This may buy some time.I wish I had better news,I'm very sorry.But at least you know whats going on and perhaps the defrag will help you for a while.
I don't know how you can do this without removing it from the copier and using some kind of computer software to do it. There's no way of doing it within the copier that I'm aware of. If you're trying to reinstall the system softwaree you have to have access to the Canon Service Support Tool. All Canon Techs should be able to get it. Good Luck
the hard drive containing the software that drives the machine has an error. Corrective steps would be to contact to a Canon technician, who can first try to re-install the software, and if this doesn't work the hard drive has probably crashed, meaning that the drive will need to be replaced and the software re-installed
If its a new hard drive then it definately dint and doesnt have software for it,i also have the same problem then i confirmed i dint have the hard disk.now im purchasing anew one and clone my spare 7760 hdd. NB:clone a working phaser 7760 hdd.. this should work
If the technician who changed your hard drive was able to transfer ("clone") the system from your old drive, all you need to do is plug your printer/scanner in and it should work. If he was not able to do this and you have a new Windows installation, you need to use the CD that came with the printer to re-install it. Just connect up the printer to the computer BUT DO NOT TURN THE PRINTER ON UNTIL TOLD TO. Start the computer and when Windows has loaded, put the CD in the CD drive. The CD should start the installation process - just follow the instructions. If you do not have a CD, download the necessary installation software from the Epson website.If you don't know how to do this, report back and I will provide more help.
The hard drive does need to be replaced and must be done by an authorized Canon service tech (like me) who has access to the system software. The system software ( or firmware) is installed on the new hard drive using Canon's Service Support Tool. Check here to find your local authorized Canon dealer.