Question about Canon imageRUNNER 400S Copier

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Hard drive error

How can i get the software to repair or clone hard drives is ot posible to buy them

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Unfortunately, you need to form at the Hard Drive,
are you a Serivce Technician if not I can not ASSIST YOU, if you are get jim's manuel and re-format the drivers yourself , it will clear any virus developed , I had the same problem and it cured it.

Posted on Mar 08, 2009

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..ir3300 and I get and


E602-0001 is a Hard disk error, reinstalled software, hard drive or DC controller bad

The E602-001 codes mean that the device cannot find the system software it needs to complete the boot up process. It is stored on the hard drive. The system software is either corrupt or the hard drive is going/gone bad and therefore the device can't access the data. It's almost certain the hard drive has gone bad as it will corrupt the system software as it crashes. You can purchase an "off the shelf" hard drive BUT the problem is that it will need to be formatted and have the system software put on it. The utility used to do this is called SERVICE SUPPORT TOOL and is proprietary and can only be downloaded from the Canon support site,and you have to have a valid Canon issued support I.D.

Now you can TRY to revive the hard drive,and it may last a bit longer. Turn off the MAIN power switch located on the right side rear of the device.Now hold down the "1 and 9 " numbers on the operator control panel. Keep them held down as you power up the machine.Keep them held down until you see a blank screen and light colored blocks will begin to drop from the top of the screen to the bottom.

You are now defragmenting the hard drive.This takes a while so go knit a sweater.You'll know its done when the blocks stop falling.Then power the machine off again, wait a few seconds and power it back up normally.This may buy some time.I wish I had better news,I'm very sorry.But at least you know whats going on and perhaps the defrag will help you for a while.

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1 Answer

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I don't know how you can do this without removing it from the copier and using some kind of computer software to do it. There's no way of doing it within the copier that I'm aware of. If you're trying to reinstall the system softwaree you have to have access to the Canon Service Support Tool. All Canon Techs should be able to get it. Good Luck

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I Asked yesterday about upgrading my hard drive in my HP pavilion dv8315nr. The response follows: Your Hp DV8000 will take any 2.5" EIDE interface hard drive of any size. I alsways tell people to put...


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Purchase SATA because SATA is advanced compare with IDE.
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if the cdz are genuwine they should be having the key and all registration details,else just clone the old harddisk and restore in your new hdd
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Canon copier ir 3100 cn error code E000602 - 0202


the hard drive containing the software that drives the machine has an error. Corrective steps would be to contact to a Canon technician, who can first try to re-install the software, and if this doesn't work the hard drive has probably crashed, meaning that the drive will need to be replaced and the software re-installed

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1 Answer

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NB:clone a working phaser 7760 hdd..
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1 Answer

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The hard drive does need to be replaced and must be done by an authorized Canon service tech (like me) who has access to the system software. The system software ( or firmware) is installed on the new hard drive using Canon's Service Support Tool. Check here to find your local authorized Canon dealer.

http://www.usa.canon.com/opd/controller?act=OPDSupportDetailAct&fcategoryid=2275&modelid=889

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