Question about Logitech Harmony 550 Remote Control

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Display shows "Harmony safe mode" and will not respond/turn off

Batteries were running low so took them out - left them out for a few hours. When new batteries were put in the display says Harmony safe mode and will not respond to any buttons.

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  • Anonymous Apr 02, 2009

    Logitech Harmony remote 550 in safe mode how to get it out?

  • Anonymous May 14, 2009

    removing 1battery then pressing #2 key down as you reinstall one battery solved the "safe mode" problem for me... ty for advice

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Remove one battery. press and hold the #2 while replacing the battery. hold the #2 until you see "upgrade success". press activities and you're back in business.

Posted on May 02, 2009

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1 Answer

My Harmony 1000i remote isn't responding to touch or won't turn


Hi. Try the following steps to get this fixed.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


Now, put the remote back into safe mode, then take the battery out and re-insert it. The calibration screen should come up. Touch the red dots to calibrate the screen.

Hope that helps!
-D

Nov 16, 2009 | Logitech Harmony® 1000i Remote Control

2 Answers

Remote is in safe mode


You can try this solution to your Harmony 550 Safe mode problem:

Harmony 550 Safe Mode Fix Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Hope that helps.

Aug 18, 2009 | Logitech Harmony 550 Remote Control

2 Answers

It says safe mode


Hey!

I got my Harmony Remote stuck in safe mode and found the following link that got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps!!!

-Kennedy

Aug 05, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Safe mode came up and I took the battery out and


connect to a computer but first you'l need the harmony software from logitech then it should come back

Jul 06, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

My harmony 550 remote is in Safe Mode and will not respond to any button I push. How do I get my remote to work again?


Did you try this response from the Logitech users' forum? It can't hurt to try since all your settings are stored on the web, not on the remote.

http://logitech-en-amr.custhelp.com/...i=&p_topview=1

Basically, Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Jun 15, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Logitech harmony advanced universal remote 550 display safe mode


remove the batteries2.gif from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Apr 04, 2009 | Logitech Harmony 966208 Remote Control

1 Answer

Replaced batteries in Harmony 670. Does not work shows "Safe Mode


Update the firmware:
- Launch the software. - Connect the remote. - Click "Downloads" - Click "Firmware." - Update the remote.
That will get the remote out of safe mode.

Mar 29, 2009 | Logitech Harmony 670 LCD Remote Control

1 Answer

Display shows: Safe Mode!


To get your 550 out of safe mode, follow these steps. 1. Remove the batteries. 2. Hold the '2' button down. 3. While still holding the '2' button down, replace the batteries. 4. The remote will boot into the normal functionality. Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'. Also here for manuals: http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=other&db=devices&br=logitech

Mar 26, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Safe mode


Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

NOTE: Ensure the new batteries are all the same brand.

Nov 26, 2008 | Logitech Harmony 659 LCD Remote Control

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