Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

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Kenmore upright freezer not cold enough to freeze

My son left a stick in the door jam and it didn't seal all night. It used to make a vacuum noise when we shut the door before that but now nothing.

Also, model number 253.9262411 doesn't show up on any web postings.

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Sounds like a door seal that isn't sealing all the way around. That would be my first replacement. Is the unit level back to front and side to side? Is it really full of food?

Call your local appliance parts house and get a magnetic door seal first. They aren't that expensive. But make sure you do not have the freezer overloaded, which could account for the lack of that vacuum sound.

Finally, is self defost? Even if it is, a lot of times the vent on the bottom in the back gets packed with ice. If it is, remove the food and use a hairdryer, being carefull to unplug the freezer first. Melt all that ice and empty your overflow tray at the bottom underneath.

Good luck!

Posted on May 12, 2009

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Hi Robert,
Happy to help.

You need a new door seal.
But they are not easy to put on properly

I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

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