Question about HP Compaq Presario C500t Notebook

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Compaq presario c500 laptop won't turn on all the way, does the first load, and then just goes black, did a diagnostics test and it failed 01-7 which means harddrive failure. I think I need to buy a new harddrive, is it hard to install or should I pay to have them install it? Any solutions?

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  • jason1candel Mar 07, 2009

    Actually we ended up buying a new harddrive which was only 65 bucks and didn't have the recovery discs but was able to install an os and just use her product key, so I think I am good, Thanks though.

  • Shakeel Muradali May 11, 2010

    It is not difficult to change your hard drive. Is your laptop under warraty though?

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It's easy, just a few screws and a few buttons need to be pushed.

Do you still have your restore cds?

Posted on Mar 07, 2009

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Compaq presario c500 err2err3


This issue could be due to hard drive or due to Recovery partition. In order to isoalte and resolve this issue I request you to perform the below steps :
Please follow the steps given below to run the hard disk self test:

1. Restart your notebook.
2. Press F10 key when you see Compaq Logo.
3. Using the arrow keys navigate to Diagnostics Menu.
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5. Click Enter

This may take up to 55 minutes.

Please get back with the result

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when upower up press F8 key then enter in enable vga mode.
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and if u r not abled to login enable vga then enter in safe mode.
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your notebook model name in compaq website is Compaq Presario C500 CTO Notebook PC PN:GE602AV

copy and paste this link to your browser and choose Operating system.


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3413016&

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