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Re: unable to print....
I got mine to work just fine after a few problems also. I hooked up the printer and let the computer find it by itself, then installed the software when the computer asked for the disk. Haven't had a problem since. ALSO, be aware that the Brother printers will NOT allow you to print ANYTHING if even ONE of the ink cartridges is out (which is ridiculous).
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The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.
Start by pulling the paper tray out to stop further pages being printed without jamming the printer up.
Then go onto your print queue on your computer and delete the job that is printing 50 pages.
If it dissapears then put the paper tray back in and it may print out the last page or two that were in the printer buffer.
If it does not dissapear from the print queue then turn the printer off and try to delete the job again.
Once you have ordered the job deleted then you can turn your printer back on and put the paper tray back in and allow it to continue. It should only print out the last page or two and then the job will dissapear
I've been having this same problem for months now and have been unable to find a solution. At some point in the past it failed to print a fax transmission report, and now it keeps insisting periodically for me to load paper so it can print. However, paper is loaded but the fax mode seems unable to feed it. I've unplugged the printer for a week and then reconnected it, but the error reappears periodically.