Question about LG LFX25960ST Stainless Steel French Door Refrigerator

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Ice Maker stopped working when power shut off

I have a new Kenmore Elite side-by-side refrigerator, 253-44392407, that after having the power off 3 days, and the temperature in the freezer rising to 38 degrees, has stopped making ice. It seems the ice maker's (GCD-23) switch is in a neutral position, but definitely not in the off position. Any recommendations?

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  • btekampe Mar 15, 2009

    This solved the problem. Thanks for saving me having to call an appliance repairman.

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There's no ice If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:


    • If your ice maker has a small red plastic lever, lower it to lower the wire.


    • If there's no plastic lever, simply lower the wire.


    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.


  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.


Small or too few ice cubes If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly. Check these:

  • The water line that's attached to the back of the refrigerator. Make sure you have good water flow. If the flow is poor, repair, clean, or replace the tubing or the shut-off valve that supplies the water.


  • The water-inlet valve. Replace it if it has failed.


  • Check the freezer temperature. If should be 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


  • The ice maker mold thermostat. Make sure that it's cycling properly.


Specks in the cubes If you find black or gray specks in your ice cubes, have a look at the ice cube tray. If the protective coating is peeling away, the most economical solution is to completely replace the ice maker.
he ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Posted on Mar 07, 2009

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Check the coil . Also check there is proper ventilation . Is fan running properly .

Posted on Mar 07, 2009

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Hi there,

try to do defrosting and clean the unit first.

Posted on Mar 07, 2009

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Posted on Jan 02, 2017

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