Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune 30GB won't charge in car.

Zune charges fine from wall charger and usb port, but not in my car. Phone and GSP charge fine from same car plug. I purchased a new battery and car charger, still does not charge. Antone else have the same problem?
prllbob

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Some auto usb cables aren't compatable with Zune device.

Posted on Jun 02, 2009

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When I plug in my Zune to my PC, my PC doesn't recognize it. I can't manage my music, etc. However, it does charge it when plugged in. Please help.


I am having similar symptoms on mine. Just began happening yesterday. When it's plugged into the USB port on my PC, Zune software thinks it's not connected. The Zune itself just keeps booting up repeatedly, but never stays on. When I put in on a charger, it works fine as long as it's on the charger. The moment I remove it from the charger, it shuts down. I've tried resetting it, to no avail.

Feb 20, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...


Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
  1. Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
  2. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
  3. Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.

    Note These devices are sold separately.
  4. If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
  5. If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
  6. If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.

    If the device continues to display the full-screen charging icon, continue with "Full-screen charging icon is displayed."
  7. If the battery in the device still does not charge correctly, visit the following Web site to sign in and register your device: http://service.zune.net (http://service.zune.net)

    At this Web site, you can submit a request for service if your device qualifies for service.

Dec 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I have Zune 30GB mp3 player. When I try to charge it using computer or wall charger, it tries to turn on and makes some clicking sound and turns off again. It does it repeatedly but can not charge it.


the zune does this if the battery doesn't work (needs a charged battery to power on). battery is either defective or disconnected. there is a zune repair guide that shows you how to fix it

Apr 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Microsoft Zune 30gb black battery/charge problem


When the battery turns green, take it out so it doesn't drain.

Mar 26, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Charging


same as it does on the usb... the Zune can only handle the 5.5V(I think that's the voltage on usb ports...) so the wall chargers have to have that voltage rating...

Mar 04, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Zune 30GB Brown charging problem


heres a solution, i guess my freinds were right, i wish they werent , but i guess ZUNE'S ARE ****. Sorry Microsoft aint do that again.

Dec 28, 2007 | Microsoft Zune JS8-00001 Digital Media...

5 Answers

First time chargin Zune 30GB Brown


I had the same problem (frozen after first time trying to charge.) I found the solution on another site. I just unplugged the device and let the battery drain completely, then plugged it back in (rear usb port) and voila, it works, that simple.

Nov 30, 2007 | Microsoft Zune JS8-00001 Digital Media...

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