Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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I have a Multipass MP390 and the print cartridges won't move. I had experienced no problems before this.

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  • 101 Answers

1. Try to change cartridges places with each other.
2. Try clean electrical contacts on cartridges and opposite contacts on cartridges holder in printer.
3. Try to setup new cartridges. Both.

Posted on Mar 07, 2009

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I installed a new Ink Cartridges in My Canon Multipass MP390 color inkjet printer and now it won't print, Though the machine is on the compartment that carrys the ink cartridges wont even move as it its...


Hi Good day!! well i know that you can fix it. 1st off all is there any message error in your printer? if none then we will try to troubleshoot it in the printer spooler. Printer spooler is located in the services. please try the following.
1. turn off in a few seconds and then turn it on see if the ink cartridge is moving.
2. Click "Start
3. Click "Setting
4. Click "Control Panel"
5 Click "Administrative tools
6. Click "Services you should be on the services box now.
7. in the service box find "Printer Spooler
8. Click "Printer Spooler" all you need to do is to restart the printer spooler Stop and then START it again.
Try to print now hope your ink cartridge move..

ReGARDs
JR


Oct 07, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

Black will print properly only on "High" Print setting


After all the trouble shooting you have done their most likely a hardware issues causing the problem.

Please Contact Canon for repair service or replacement.

1-800-828-4040

Nov 14, 2007 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

While printing, every third line, it smudges with a line through the third line. Only every third line.I am using Canon Multipass 490


Align the print cartridge once more, from printer properties and print a test page. See if still that problem persist.

Apr 08, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

The canon mp390 is not recognising the cartridge change, keeps repeating to change the cartridges. many thanks brian oliver email brianandgilloliver@hotmail.com


Hi,

You can download the manual of “Canon MultiPASS MP390 Desktop Photo Printer” and follow the cartridge installation instructions under the menu “Maintenance” for replacing Ink Tanks. This will solve your problem.

Please click here which you can download the user manual. In the web page, find the “Guides and Manuals” headline below and click on the file name “MultiPASS_MP390_Users_Guide_EN.pdf to download the Pdf file of MultiPASS MP390 User's Guide.

If you don’t have Acrobat Reader to open the downloaded pdf manual you can download the Acrobat Reader by clicking here.
Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 25, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Printer no longer prints legibly


My CLP-300 color laser printer does not print clear in black. The left side of the page is worse then the right side. what can be done to fix this problem

Oct 30, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Mp390 will not print, I have new cartriges installed and have preformed maintainance rutine


Take the cartridge out and put it in a cup with about 1 cm of hot water for a few minutes. Dry the cartridge on some tissue and hopefully you will see all three colour on the tissue. Reinsert and clean print heads again. This normally works.

Jun 20, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

I have Canon MP 390 and no printing


Fill up the cartridge as printer software does not always monitor right ink level even its happens to me many times but fact is cartridge is empty fill it up thats it

Feb 11, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Ink cartridge assembly wont' move


Go to the authorised service center and they will do the needful

Jan 17, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

13 Answers

Black not printing


I just ran into a similar issue with my MP390. Actually both the color and black inks were not printing very well. I would get very inconsistent printing. Fixed the problem very easily and quickly as follows: On the top of each print cartridge, there is a small hole. Remove the print head (lift the gray bar at the front of the print head and lift out the print head) with the cartridges still in place. Holding the print head over a piece of paper/paper towel, blow into the holes on the top of the cartridges (either directly or using a straw/tube of some kind). You should get ink coming out of the botton of the print head, both color and black. Replace and print head and test print.

Feb 28, 2007 | Canon MultiPASS MP390 All-In-One InkJet...

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