Question about Samsung BlackJack Smartphone

5 Answers

People cannot hear me..it is like the volume is turned down but it is not.

I have the exact same problem.

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  • cwills_stu Mar 07, 2009

    I tried taking the battery out for 15 minutes, however, that did not solve the problem.

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5 Answers

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It is hardware fault in your mobile . IF it is under warranty replace it .
Else take to repair shop to get it repaired.
MIc in your mobile need to be checked and also need to check for any loose connection inside mobile .

Hope this helps .

Posted on Mar 07, 2009

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Pls sir let us know which problem u face?

Posted on Mar 07, 2009

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If phone is under warranty, get it replaced.
Out of warranty then take phone to local cell repair shop so they will open phone and will check mic or its connections.

Posted on Mar 07, 2009

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Remove the battery.


keep it aside for 15 minutes.


again put the battery and the problem would be resolved.

Thanks for using Fixya.

Posted on Mar 07, 2009

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  • Samsung Master
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That is usually the phone mic contact that is l;ose, it is a precision soldering job and must be done at a repair shop.

Try first resetting the phone settings from phone settings menu, or by removing the phone battery for two minutes.

Posted on Mar 07, 2009

  • Ginko
    Ginko Mar 07, 2009

    Try first doing a reset from phone menu, this should already reset the volume settings, same if you remove battery. Moreover, there should be no option to set the outgoing call volume from mic on this phone.

    Restart the phone, if that does not work, then try the reset procedure below, this will reset the phone fsoftware to as-new condition, and will delete all your data , therefore make a backup. Also remove SD card before starting:

    Turn off the phone

    Take the sim card out

    Hold the power button & the navigation up button at the same time

    it will ask you to push a key, follow instructions

    it will ask you if you want to erase all data , say Y.

    If after the reset procedure the phone still has the problem, then you need to have the phone fixed, as the problem is a broken solder joint to the phone mic inside.


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