Netport problem with HP LaserJet 2100

Hi Urban,

Please see my reply to "BrotherT" on the forum regarding suggestions for issues
with this printer.

Regards,

Mark L.
Customer Support Engineer
Intel?? Customer Support
* Other names and brands are the property of their respective owners.

We have similar problems when printing to a HPLJ 2100. Sometimes the printing hangs until we start a test print. It seems that a long idle time causes a break in communication.

Our workstations (Windows 2000 Prof.) are connected to Windows 2000 Server, that manages NetportExpress Pro.

Hi Vincent,

Exactly where is the print job staying? When you mention the 'queue,' is
this on the host? Can you still communicate with the print server when this
happens? Which OS/NOS are you using when this happens? Is this printer
networkable? If there are some issues with this model printer and its
functionality on a network connection, you may want to check this URL for
suggestions:

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Also make sure that the length of the printer cable is 6' (1.8m) or less and
that the parallel port speed on the print server is set to what is
appropriate for the attached printer(s).

Please keep us updated on this and let us know if we can provide further
assistance.

Thanks,

Philip H
MCSE, CNE
Internet Support Engineer
Intel?? Customer Support
Networking Products
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* All other brands and names are property of their respective owners.

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