Question about Ricoh Aficio GX3050 GelSprinter

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Ricoh Aficio GX3050 GelSprinter error 999

I got this err 999 when i try to switch on the printer

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  • rickovitz Mar 31, 2009

    printer won't start up. error message 999. i am clueless

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2 Suggested Answers

newport74
  • 58 Answers

SOURCE: Ricoh Aficio GX3050 Gel sprinter - error999

BULLETIN NUMBER: J001/J003/J006/J007/J010/J011 – 021 07/02/2008
APPLICABLE MODEL:
GESTETNER – GX3000/GX3050n/GX5050n
LANIER – GX3000/GX3050n/GX5050n
RICOH – GX3000/GX3050n/GX5050n
SAVIN – GX3000/GX3050n/GX5050n
SUBJECT: SC999 OCCURS
SYMPTOM:
An SC999 (Maintenance Stepper Motor Home Position Error) occurs.
CAUSE:
Some of the ink in the machine has dried, and as a result the maintenance stopper motor cannot rotate or
the levers come loose.
NOTE: The following conditions make it easy for the ink to dry up (See Appendix 3 for more details):
- Low humidity
- Long intervals between machine usage
- Total period of usage is long
- Low Print Volume
 COPY QUALITY
Fixed ink Stepper Motor
Right Flushing Gate
Levers
Tech Service Bulletin No. J001/J003/J006/J007/J010/J011 – 021
Page 2 of 5
SOLUTION:
Production Countermeasure:
The shapes of some parts in the Maintenance Unit have been changed in two steps ("Step 1" and "Step 2"
below).
NOTE:
See Appendix 1 for the details of the Step 1 and Step 2 modifications.
See Appendix 2 for the visual differences among the unmodified unit, the Step 1-modified unit, and
Step 2-modified unit.
See UNITS AFFECTED for the Serial Number cut-in of Steps 1 and 2.
Field Countermeasure:
1. Cycle power OFF/ON.
2. Install one of the modified Maintenance Units ("Step 1" or "Step 2").
NOTE: For customers experiencing a SC999, have them contact 1-800 Ricoh38 for replacement.

Posted on Feb 27, 2010

SOURCE: Aficio GX3050 GelSprinter: Error 999 appears. When machine starts up, machin...

http://www.katun.com/downloads/catalog/csa-english/Katun-RC-Fax-LA-Jan2010.pdf
http://www.service-manual.net/ashop/catalogue.php?cat=283&exp=0&resultpage=7&shop=1
You must get a service manual to even have a shot at repairing it. This sounds like a motor drive, sensor, problem?

Posted on May 20, 2010

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