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When all the lights on the printer's operator panel blink at the same time, the printer is displaying a primary service error. This indicates that something has failed in the printer. In order to determine what has failed in the printer, you will need to obtain the secondary error code.
Obtaining the Secondary Error Code
Press the button twice to see the secondary code. Match the sequence of blinking lights to the list of secondary error codes listed in the table below.
KEY: = Light is flashing
Secondary Codes ("x" can be any number from 0 to 9)
Lights Primary Code/Message 90x 91x
92x
93x 94x 95x 96x 97x 98x 99x
Continue
Ready
Toner Low
Load Paper
Paper Jam
! Error
How to Proceed
Connect the secondary error code you obtained with the list of meanings and possible solutions listed below.
A 90x error is a software error. Click here for more information.
A 91x error indicates a problem with the DC motor or the transfer roller. The printer will require service to correct the issue. Please see Additional Assistance below for more information.
What You Will See
When all the lights on the printer's operator panel blink at the
same time, the printer is displaying a primary service error. This
indicates that something has failed in the printer. In order to
determine what has failed in the printer, you will need to obtain the
secondary error code. Obtaining the Secondary Error Code
Press the button
twice to see the secondary code. Match the sequence of blinking lights
to the list of secondary error codes listed in the table below. KEY: = Light is flashing
Secondary Codes ("x" can be any number from 0 to 9)
LightsPrimary Code/Message 90x 91x 92x 93x 94x 95x 96x 97x 98x 99x Continue Ready Toner Low Load Paper Paper Jam ! ErrorHow to Proceed
Connect the secondary error code you obtained with the list of meanings and possible solutions listed below.
A 90x error is a software error. Click here for more information. A 91x error indicates a problem with the DC motor or the transfer roller. The printer will require service to correct the issue. Please see Additional Assistance below for more information.
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To be able to get the exact error, obtaining the secondary and tertiary error is important so we can determine which part failed. Please visit the link below and follow the steps. http://bitly.com/IhYlvC
Please contact Lexmark Technical Support for further assistance
That second from the bottom orange light indicates a paper jam. Press Continue to resume printing once all the jammed pages are cleared from the paper path. Press Continue twice quickly to see the secondary error code. See "Secondary error codes" on page 69 of the user manual for more information.
The problem is that the printer thinks that there is a paper jam inside the printer. What could be happening is that there was a paper jam the paper was pulled out but the actual sensor that detected the paper probably got damaged, either broken or malfunctioning. In this case try the following, turn off the printer and open the front cover. Then press and hold down the two front buttons while having the cover open and turn the printer on. Then wait untill the bottom light stays on solid then release the buttons that should reset the printer. If after that the paper jam error does not go away then you are probably looking at a damaged sensor. To fix that you will have to take it in to have it service. Hope it helps.
If "ready" and "toner low" lights are both on, your problem is probably photoconductor. You must reset your printer. Turn on the printer, open front door and press "cancel" button until all lights cycle on the operator panel, than release it and close front door.
hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike
This can happen a lot if you're using very light weight paper. Also, if the paper is not flat it can jam up too. Best thing you can do is get yourself some higher quality paper and keep it in a air tight tub after you open it.
see
What You Will See
button
= Light is flashing
When all the lights on the printer's operator panel blink at the
same time, the printer is displaying a primary service error. This
indicates that something has failed in the printer. In order to
determine what has failed in the printer, you will need to obtain the
secondary error code.
Obtaining the Secondary Error Code
Press the
twice to see the secondary code. Match the sequence of blinking lights
to the list of secondary error codes listed in the table below.
KEY:
Secondary Codes ("x" can be any number from 0 to 9)
Lights
Primary
Code/Message
90x
91x
92x
93x
94x
95x
96x
97x
98x
99x
Continue
Ready
Toner Low
Load Paper
Paper Jam
!
Error
How to Proceed
Connect the secondary error code you obtained with the list of meanings and possible solutions listed below.
A 90x error is a software error. Click here for more information.
A 91x error indicates a problem with the DC motor or the transfer roller. The printer will require service to correct the issue. Please see Additional Assistance below for more information.
Hi, do you remove the cartridge away ?
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