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Blank Screen appears when trying to install Google Chrome

I tried to download Google Chromes to my Dell Dimension 2350 desktop running Windows XP service pack 2 using IE 7. After downloading and clicking on the "run" button, after a couple of minutes my screen went to all grey and stayed that way. Tried hitting the ESC button, nothing happened. Had to turn off the computer to restart it. When I went to Google support site for Chrome, they didn't show anything that sounded like the problem I had. For install problems, they wanted to know what version I had installed - but nothing got installed.

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There may be some error, restore ur pc to early point and fix registry errors(reginout), and then install it, and don't install any ad on

Posted on Sep 01, 2010

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Hey Tim,.
Once you installed Windows 7 onto the hard drive you would need to have installed the drivers. The one driver that is needed for resolution is the video card.You can right click on the desktop and then choose screen ressolution to see if you can change the resolution. Unfortunately, Dell does not have any Windows 7 drivers for the Dimension 2350 system.

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An other way to tell, is to check Disk Management and see if there's a small 2.5 to 4gb second partition on the hard drive.


If you do have the small partition try this, it may work,


http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_3E48AE3870775D64E040A68F5B2877D4&isLegacy=true

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Normal 0

You can download the drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: -
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The USB controller driver for Windows XP is a Native XP driver. If you have a problem with it, boot to the safe mode, go to device manager, remove the controller from list, make sure all USB devices are disconnected (Keyboard and Mouse excepted) reboot and let the controller re-detect.

If that doesn't work, then try a repair install of XP

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1 Answer

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Hi,
Its possible that your cmos settings were changed prior to this problem so as not to display cmos settings options at boot up. Have you tried resetting your cmos settings to fix the problem? You can do this by a jumper which is usually found on the mother board named "clr cmos" (clear cmos).
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Hi,
After installing XP you have to install all the device drivers. Click here to download Device Drivers.
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Check the jumper on the back of your drive. Chances are that the jumper is either on "slave" or "cable select". Change the jumper to master, and try rebooting.

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Go to this Dell link and download the Audio driver:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_CEL_2350&os=WW1&osl=en&catid=&impid=


You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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