Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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Xd100 won't pick up the paper from the paper drawer

I use my xd100 as a copier -- not connected to a computer and never has been. I was using it tonight and it was working just fine. I changed the color of paper to copy on and it quit picking up the paper from the paper drawer. I've tried different colors and still the same problem. I have used different colors since we purchased it several years ago. I also tried cleaning the rollers with rubbing alcohol. Any ideas? Why was it working just fine and then not at all?

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  • cschinck Mar 07, 2009

    Thanks for the offer of a solution but all I get is "see and a box with a red x" when I click on the box and then show picture nothing happens. Can you send again only in text? Thanks! Pam

  • cschinck Mar 07, 2009

    Clever!!! I had cleaned that part of the roller but I tried again using a Q-tip this time instead of just a paper towel. It worked for about 10 or so copies then didn't pick it up again. I opened and closed the drawer and it worked for a few more copies then, same thing again. I'm also getting a black line about 1/2 inch in from the side of the paper now. And, acutally, each time I cleaned the roller both with the paper towel and the Q-tip they didn't look very dirty. The copier sounds like it's running okay -- no gears slipping or anything. The rollers seem like they should have enough grip to them -- they don't seem smooth and still have grooves. Other ideas? Thanks for your help!! Pam

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