My computer will boot up until the point where you have to log on to an account. Once I try to log on it automaticly logs back off. There are two accounts on my computer and I can't log on to either one of them. I've tried to log on by using the computer in safe mode. Even then it won't log on to the administrator.
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Step 1: Restart your laptop and as it restarts, press the 'F8' key on your keyboard. Wait until the 'Advanced Boot Options' menu appears.
Step2: In the 'Advanced Boot Options' menu, press the down arrow key to select 'Repair Your Computer'. Press 'Enter'.
Step 3: Choose a preferred language and click 'Next'.
Step 4: Now log in any Administrator user account. Then click 'OK'. Note: A user account that doesn't have Administrator privileges' cant restore the laptop to its default settings.
Step 5: Click 'Dell Factory Image Restore'.
Step 6: Click 'Next' in the 'Dell Factory Image Restore' window.
Step 7: Tick mark 'Yes, reformat hard drive and restore system software to factory condition'. Click 'Next'.
Step 8: The laptop will begin to restore at this point. Once the restoration process is completed, click 'Finish'.
I'm guessing you're locked out of your computer and can't log in? When the computer is booting up tap F8 a few times until a screen comes up. You should see the option "Safe Mode" enter safe mode and you should have an administer account that you should be able to log into. From that point you can change your passwords for your other account.
OK try this:
Boot up the notebook and immediately hit the F8 key until you see the menu option to boot in Safe Mode. Choose Safe Mode from the menu.
Once the system finishes You will be given a choice of Yes to enter Safe Mode, and No to enter System Restore Mode Choose YES
Hopefully there will be no password on the Adminstrator account and you will be able to log on as administrator.
Once logged in, go to Control Panel, User Accounts and create a new user account with administrator privlidges.
After creating this account you will be able to boot the normal way and log on to the new account.
Boot your computer up in safe mode, to do this- Keep pressing F8 once you turn your computer on until you get to advanced boot options then click on safe mode. Log in under Administrator and goto the control panel and user accounts and then change her password from there.
Boot your computer up in safe mode, Keep pressing F8 once you turn your computer on until you get to advanced boot options then click on safe mode. Log in under Administrator adn goto the control panel and user accounts and then change her passwrod from there.