Question about Office Equipment & Supplies
That means that the print head is stuck in position.
Check first for mechanical problems that can lock the print head, if you find no obstacle or foreign objects, then the encoder strip, that is a part of the fax, must be replaced.
Posted on Mar 16, 2009
There are adjustments inside the machine to align the print out no matter what the model. Do u have the user guide?
Posted on Mar 13, 2009
Absent any detailed information about the model or other info, I recommend the following:
1) Do you have warranty/tech support contract coverage that you can invoke?
2) Have you done routine cleaning/maintenance? If the device is mechanically driven, paper/cardstock shavings can gum-up the works.
3) Stromberg has an online chat-type tech support interface based at the URL below. If you can't provide use with more information here, I suggest you try there. This appears to be for verified customers, and probably can't be accessed by a FixYa expert unless one of us actually has a Stromberg unit already.
If you don't want to do the above, please write back with more details and hopefully some digital photos (use the little "tree" icon in the toolbar above to insert the photo in your response) to describe in more detail what you're observing.
If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.
If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.
Thanks for using Fixya.com,
Posted on Mar 07, 2009
If these use a slotted timecard, you need to line up the slot with the indicator. I have not seen a timeclock that advances the actual punch.
Posted on Mar 07, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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