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I submitted a question about an alignment problem with a Stromberg Time clock. It punches on the same spot. We can not figure out how to advance to the next imprint position. Can you find my previous request for advice>? Rudolf P. Schlegel

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  • rudima338 Mar 13, 2009

    Dear Sir/Madam,
    This is about the third time that I told you my problem is with the alignment of the Stromberg Time Clock Model 210-1C. We do not know how to advance the time card to avoid punching over the previous imprint. You seem to be referring to a fax machine problem. We never asked you for info. about a fax machine.
    Rudolf P. Schlegel

  • rudima338 Mar 13, 2009

    This machine does not have a provion for slotted time cards.
    Rudolf P. Schlegel

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That means that the print head is stuck in position.

Check first for mechanical problems that can lock the print head, if you find no obstacle or foreign objects, then the encoder strip, that is a part of the fax, must be replaced.

Posted on Mar 16, 2009

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There are adjustments inside the machine to align the print out no matter what the model. Do u have the user guide?

Posted on Mar 13, 2009

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Hi Rudolf,

Absent any detailed information about the model or other info, I recommend the following:

1) Do you have warranty/tech support contract coverage that you can invoke?

2) Have you done routine cleaning/maintenance? If the device is mechanically driven, paper/cardstock shavings can gum-up the works.

3) Stromberg has an online chat-type tech support interface based at the URL below. If you can't provide use with more information here, I suggest you try there. This appears to be for verified customers, and probably can't be accessed by a FixYa expert unless one of us actually has a Stromberg unit already.

http://www.gotoassist.com/ph/strombergtechsupport

If you don't want to do the above, please write back with more details and hopefully some digital photos (use the little "tree" icon in the toolbar above to insert the photo in your response) to describe in more detail what you're observing.

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

Posted on Mar 07, 2009

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If these use a slotted timecard, you need to line up the slot with the indicator.  I have not seen a timeclock that advances the actual punch. 

Posted on Mar 07, 2009

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What is your model ?

Posted on Mar 07, 2009

  • SAM ANDERSON Mar 13, 2009

    Have you done cleaning and other maintenance option in your unit .

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