Question about Canon EOS 400D / Rebel XTi Digital Camera

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Canon 300 EOS images not complete

My canon EOS digital rebel has been great till recently. The images have been coming thru with the bottom 3/4 "unexposed" - there is dark area with fuzzy edge, and only the top 1/4 or so being recognized. Perhaps the shutter isn't timing right... Anyone know what this proble is???

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  • Anonymous Mar 26, 2009

    We're having the same problem but we get about 3/4 of the photo and the bottom 1/4 is black

  • lizavickers Apr 10, 2009

    This happened to mine just today too! The last picture I took was 6 days ago. Any help appreciated.

  • lizavickers Apr 10, 2009

    To clarify, my problem is the same as the original poster. Only a fourth of the picture shows, and 3/4 is black...

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There is a plastic pin pivot inside the box mirror (right side of it if you see the front of the camera), which allows the sub-mirror to move in one direcction, basically, during the capture process of the image by the CMOS sensor.

The dark or black areas mean that such plastic pivot is either broken or missing (pushed in).

The plastic pin pivot is really very cheap ($3.00), but the problem is that in order to replace it and fix the camera, it is necessary to almost disassemby the camera and box mirror, which maycost between $120.00 - $200.00, depending where you will send your camera for such procedure.

In internet you can Google for some guidelines in how you can repair it yourself, using a standard metal paper clip (forming it with pliers and glueing it to the mirror box) if you think that you can do it yourself.

If your camera has ay kind of warranty, you can return it to make it valid.

Also, if you search in internet, you will find some persons that claim that their cameras out of warranty were fixed FREE of charge (only the paid the shipping) after talk with Canon about the problem.

Bottom line, this repair is time consuming, and needs some degree of skills and experience to open and disassembly the camera, and repair it.

You need to evaluate if you want to spend money on it, or do it yourself.

Best regards,

Posted on Jul 23, 2009

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Installation of this Canon EOS Rebel XS firmware version 1.06 update will solve these problems:
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