Well, just to make sure you understand, after you format your Xbox 360 Hard Drive, all your data that was on the hard drive will be lost and cannot be recovered (like Hexic HD, Gamerpics, etc...) make sure that you really would want to do this before you continue, okay?
In formatting your Xbox 360 Hard Drive, follow these steps: 1. Turn on your Xbox 360 console without any disc in the disc tray. 2. In the System section of the Xbox 360 Dashboard, select Memory to view the Storage Devices area. 3. In the Storage Devices area, select Hard Drive then press the Y button on your Xbox 360 controller or on the remote control. 4. In the Device Options area, select Format. You receive the message: This will delete all content on this device. Do you want to continue? 5. To format your Xbox 360 Hard Drive, select Yes.
If you encounter any problem with this, I would strongly suggest that you contact phone support of xbox for the Hardware department at the following phone numbers:
Toll free: (800) 4MY-XBOX
Direct dial: (425) 635-7180
Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
Hours of operation Phone assistance is available seven days a week. 9:00 A.M. to 1:00 A.M. Eastern Time 6:00 A.M. to 10:00 P.M. Pacific Time
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Sounds like your hard drive or memory chip that has a corrupt file that has affected it. Normally problems like this are only isolated to a specific game's save game files. If you have never had your console connected to xbox live then none of their updates or game patches would be present on your system; however other newer games you may have played, you might have noticed a you will need to update your system before you can play this game message on your screen. There are only 3 steps I can suggest the first is to reformat your system this will erase/revert everything to its default settings as if you're playing the console again for the first time. The 2nd would be to clear the concole cache and erase all updates. You do this method by going into system/memory/press y button/then press xx, left bumper, right bumper, xx if you do this correctly it will ask if you want to perform maintenance select yes. The 3rd option I have will erase any faulty updates which may have not completed etc. that may be causing an error, you do this by holding the synchronize button (just to left of power) then turn the power on, continue to hold the sync button until it loads completely then release. You will not receive any message or indication but any failed updates will now be removed from your system. Hope this helps, I would try these steps from 3 to 1 if I were you to, so hopefully you don't have to wipe all your saved games
continual long period playing can cause the console flash the 2 red lights? it indicates your console has gotten overheated. The damaged graphics card is another reason for the blinking of 2 red lights on your Xbox 360. This damage happens due to the overheating which is the main culprit behind all the errors and damage to your Xbox 360 console. there are some preventives that should be followed to avoid the 2 red light error occurrence on your 360 Xbox console. Be careful that none of the ventilation panels are blocked. Your Xbox 360 is resting on a hard surface, not a soft cloth, bed, sofa surface. Your Xbox 360 should not be placed near any source of heat. Your Xbox 360 should be placed in an open location, not confined to a small place. Getting rid of the 2 red light error is not a very difficult task. You can fix your Xbox 360 console removing the 2 red light error by your own without sending the console to the Microsoft service center and save your dollars and valuable time being spared unnecessarily. For this you need not to have any exceptional knowledge in electronics, and also it is not necessary to have specific, fancy instruments to handle the console for repairing. The need is to have a professional guide that will give you step by step and detailed information with necessary quality video instructions. While choosing the guide, please be sure that the guide should have minimum cost with money back guarantee. also make sure it is for all errors because some only give solutions to the 3 red lights (red ring of death) hope this helps
mine just did the same thing. bought it from walmart last month now i have to return it luckily they have a 90 day policy and can exchange for a new one instead of mailing it to xbox and waiting almost 2 weeks. my hardrive did however work in a different xbox just not on my console. sucks lost all my saved & installed games now gotta go back to blockbuster and re-rent the games so i can install them again! if you cant return yours, xbox will pay for your shipping you can print the shipping tags online from xbox.com
I'm not entirely sure what could be causing this problem, but I figured you'd appreciate any input.
If your discs are scratched, this can certainly cause some problems, so make sure that's not a factor.
You said you tried playing without a hard drive. How about formatting the hard drive/memory card? That could possibly do the trick.
The disc lens could be dirty, and for that you can find a lens cleaner. If none of those help, it could be that your hardware is simply damaged. If that's the case, then you'll have to ship it out for repairs.
# Turn console off and then on.
# Clean the disc and examine it for flaws or scratches.
# If this behavior occurs with one or two discs, search the Microsoft Knowledge Base for the specific game title(s). If you find a known problem, follow the information outlined in the article.
# Delete the appropriate saved games. See Note 1.
Copy a saved game to a Memory Unit (MU) if you have one available.
# Try three other games, and then try the original game again.
# Try the game on another console if possible.
# Replace the disc at retailer.
# Repair the console
Note 1 If a saved game file is corrupted, it can produce a disk error message in that game, particularly when the game starts. You can resolve this issue by deleting all saved game files for the affected game from the Xbox hard disk. This method is effective approximately twenty-five percent of the time. If you experience this disk error message with more than two games, this procedure will likely not resolve the issue.
Another trick to try is to turn your console so its vertical( sometimes works)
i used to have this same problem with my xbox, the first thing you need to try is to turn off the console and remove the harddrive (if you have one). with the hardrive taken off turn the xbox back on again then re insert the disc to the console. if the disc then starts to load up and work properly then it means that there is a problem with your hard drive. from here you have two options. 1. you rather buy an new hard drive and that should solve it or 2. you have to format your harddrive and start all your games from scratch so unfortunately either way will mean losing your data and downloads. however before you format your hardrive make sure that the game loads properly without it. if you take the hard drive off and you cannot get a game to work still them i am not sure what the problem is and you may have to ring microsoft.
take the hard drive off of the old xbox and put it on the new one and get a memory unit and put all the game saves on the memory unit put the new hdd on and transfer the saved games from the memory unit on to the new hard drive and there you go.
If you have a close-by friend check the game on his xbox to see if you get the same error. If you do not, then it is most likely your xbox. You may need to return it to Microsoft.
Try to insert the disc, power off the xbox, unplug it completely. Wait 30 seconds then plug everything in and power it back on and see if you get the same error message.
If none of these suggestions are an option, you may want to purchase a $10-$25 CD that has bristles that cleans the lens that reads the CD's inside the unit. (I know Maxell makes them) Then try the game again.
What save device are you using? memory card or hard drive?
It sounds like whatever you're using has started to malfunction. Are you able to pull up other save games?
Note that saved games are associated to a unique profile on the device, even if you're not on Xbox Live. That is, if you were logged in as profile "tools" when you saved the game you have to be logged into the same profile to load the game.