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Zoom Error, Lens won't close

Fujufilm A850, While focusing on a closeup shot, the camera ''chirped'' and an error message came on the screen !ZOOM ERROR.
Tried to turn it off , but the lens won't close, though camera does turn off. Removed the batteried then replaced them again. That didn't do any thing. When the camera is turned on, it has a blank screen, if you press any buttons, you get ! ZOOM ERROR.

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There are several causes for this to happen.
1. The lens assy is out of alignment and stuck; stalling the motor.
2. The motor itself is defect
3. If you can hear the motor working , then it will be a stripped plastic gear between motor drive and lens assy.
DIY repair not recommended (possible)

Posted on Mar 07, 2009

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Posted on Jan 02, 2017

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1 Answer

We have a message coming up saying "zoom error"


If the camera was operating properly before the zoom error then the most common problem to a stuck lens is dirt getting stuck between the two lens barrels. There are a few fixes for this none are guaranteed to solve the problem and should not be attempted if the camera is under any type of warranty. They include removing the batteries for a few minutes, reinstalling the batteries with fresh once with full power, turn the camera on while holding the the zoom button. Another method is to see if you can provide extra power to the focus motor by having the LCD screen turned off. There my be a button that allows you to switch from the viewfinder to the LCD screen switch to the viewfinder and try several times to focus (just point the camera at different distant objects) and attempt to focus the camera. I hope this gives you the results you need because the other suggestions may further damage the camera and are only a (last resort) thing. One is with the camera turned on tap the body on a counter or table edge while trying to zoom the lens obviously in the opposite direction to where it's stuck. The last is to gently push the lens in with the palm of you hand while zooming in. All these are just suggestions and carry no guarantee of working and may further damage the camera. The biggest cause of this problem is dust from a camera bag or some other environmental condition like sand from a beach.

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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