Question about HP Photosmart 2610xi All-In-One InkJet Printer
I did down load the software, however the hp photo smart scanner does not recognize the software.
Remove all hp software and drivers from control panel>add remove programs. Then go to control panel>system and go to hardware and then device manager, then delete your printer/scanner from the list by right clicking and 'uninstall'. Then restart, and make sure you printer/scanner is unplugged and off. Then once your computer restarts go to hp's website and make sure you selected the right country (at the top), then go to support & drivers and download the software/drivers that are for your printer/scanner. Once drivers/software is install, then connect printer (or follow installation instructions, if different)
Also, just to make sure, plug it in a different USB port (after the reinstallation) incase the old drivers are stuck on the computer somewhere. Drivers usually/sometimes are associated with a specific usb port and will reinstall when plugged in a different port.
Posted on Mar 07, 2009
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Posted on Jan 02, 2017
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