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Newer e/w XP Pro Dell computer looses printer connection.

I have reinstalled the OS and tried a USB as well as a parallel connection with no success. The following is the message I'm getting: "MultiPASS Unable to communicate with the device. Please start "MPService" from the Services applet in the Control Panel.
Then please right-click on the Status Monitor to Reconnect and try again."

I have followed the recommended fix with limited success. However there has not been a permanent solution.

Any ideas?

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Since there was no answer from your suppory folks I started looking for additional fixes on line and found the following:
From the MultiPASS F80 or F60's Download Library page, download file MP420XPUpdate.exe. Double-clicking the downloaded file, will automatically expand and run the update files to the appropriate directory on your computer's hard drive. Please note that MultiPASS Suite 4.20 must be installed prior to running the update file.

Posted on Mar 07, 2009


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Panasonic IEEE 1284

Not sure what the question is. IEEE 1284 is a parallel cable interface, standard on most computers up until Windows XP for sure. This interface was substantially replaced by USB. If you have an older printer with this interface you can still connect this to a newer computer without the parallel interface by installing an interface card (into a desktop computer) or connecting via a Parallel to USB adapter.

May 08, 2014 | Microsoft IEEE 1284.4 compatible printer

2 Answers

Not connect printer port

all 1 zillion printers from 1981 to Now , wow, =!
you pC hardware supports old parallel and USB 2 printers.
The OS? or Drivers , is the hard question.
state PC you are running. ok, 4600 DT (very old with AGP video! P4)
state OS you are running.? (guess XP)
and if connected to the internet.? (no? then its hopeless)
my Windows 8 , supports, nearly all 1 zillion printers. instantly.

but let me guess, it's still running XP on that old Pent,4 system.
you do know the MS drops XP support soon, right?
what does that mean?, that means they will not support all printers, soon. nor all the future security issues, way bad....

So here is the easy answer, for all PC'S, ever.
1: if your PC plugs in to that odd printer, bingo it's hardware compatible, most are USB most parallel printers long sense died.
I have a 1995 epson parallel that works , its a show piece, relic.
USB printer, your PC is USB 2 certified.

2: next, is does the OS support, it, well plug it in, and see.
OS means, operating system.
if you have internet, the OS tries to load a driver to match.
this ACT, is called plug and play(pray) PNP.
if it don't play?
3 :you then go to the printer makers web site.
it be smart to do this, first, if buying relic printers on fleabay, yes.
see if your printer is supported under XP.?
most are not. today. (newer printers my have stopped supporting XP. it's no revelation that. XP is dead. and not secure !)

4: the HCL. is the hardware compat. list.
go to MS, (soon, or its no more..) and find the XP HCL, if not already deleted. and look up your printer.
if missing MS, don't support it.
but that don't mean the maker does not, step3.
ive done 1000s in linux and all MS OS. since day one 1981.(IBM)
before that, DEC !

if thinking printe/r scanner/fax, that is near impossible on XP.
but the maker will tell you that fact. do look.
BTW , i recommend a used, computer
with at least a dual core. then get 4gb memory and load W8
and iNtel box or AMD, (im an AMD man)
or buy a emachine at walf-a-r-t.with w8 loaded.

XP is dead. the sword is thrust thru it's wretched heart.
RIP XP. 21 gun salute.

Oct 01, 2013 | Dell Dimension 4600 PC Desktop

1 Answer

How to connect to computer

The unit has a parallel port interface and is supported under Windows 95/98/Me, Windows NT 4.0/2000/XP . The drivers are available here: . For the supported OS versions, download the drivers and then run the exe. If it extracts drivers, note the folder in which they are stored. Then launch the Add a Printer Wizard (Printers and Faxes in XP IIRC). If your computer doesn't have a parallel port, parallel to USB adapters do exist.

Neither Vista or Win7 Compatibility Center have the unit listed. The XP driver may work in Vista 32-bit with the compatibility mode on. For Win7 or Vista 64-bit, I'd suggest a second computer, a dual boot computer or a virtual computer with an older Windows OS. For the most setups, you'll need a licensed version of the Windows OS. (Virtual computer software include: Parallels, VMWare and Virtual PC.)

With Win7 Pro or Ultimate, you can download Virtual PC and XP mode from Microsoft for free, then install them in order. The printer will install normally into the XP virtual computer. However, files from the main computer will need to go onto optical media or an external drive in order to share them with the virtual computer for printing.

I hope this helps.

Cindy Wells

Jan 14, 2011 | Canon LaserClass 2060P Plain Paper Fax

1 Answer

Exactly which port do you plug the printer into on this dell xps 410 ???

It depends on the kind of connection the printer has. Most newer printers will have a USB connection. You can plug your printer into any open USB port on the computer. Some older printers will have a parallel connection (which looks wide and narrow). Your computer will have to have a parallel port for you to be able to use your printer.

Good luck.

Oct 13, 2010 | Dell XPS 410 PC Desktop

1 Answer

My computer keeps on restarting everytime I connect a USB device like, flash drive, printer etc. I tried restarting my computer, then when everything's done loading, i connected a flash driver and after a...

I would reinstall xp OS... you should be able to do a restore without loosing any of your own files. After an os restore you may have to reinstall a few programs but your data files should be ok if you do the correct type of install.

Sep 22, 2010 | Microsoft Windows XP Professional

1 Answer


The printer has both a USB and a parallel port.
Drivers are available here:*&dc=D400&dtm
Use the drop down menus to see if your OS is supported. The printer drivers may be limited those available within a few years of the printer's manufacture. (If you have a newer OS, you may need to use a virtual or dual-boot computer and install the printer to the "machine" with the old OS. Win7 Pro and Ultimate can run an XP mode virtual computer without needing a WinXP license.)

Apr 19, 2010 | IBM Infoprint 1332 Laser Printer

1 Answer

Our 450C plotter is connected via E-Net Hub and has extened memory. The "Test Printer" works. However it will not complete an Auto Cad Drawing. The ready light continues to flash but the plotter stops. any...

This could be one of a number of things. The file being sent must be smaller than the total memory of the printer. Connect the computer directly to the plotter with a parallel printer cable and see if it prints. If you are using an OS newer than XP, try using the XP 32 bit driver. If you are printing from AutoCad 14 or older, upgrade AutoCad (newer uses Windows printer drivers). If you can print OK with the parallel cable, get new external JetDirect software from the HP website.

Jan 15, 2010 | HP DesignJet 450c InkJet Printer

1 Answer

Can't install old printer on newer computer

The appropriate printer drivers are bundled with XP. With the printer connected to the computer and powered on, the system should automatically recognize the printer and install the correct drivers if it is connected via USB. If it is connected to the parallel port, go to Control Panel -> Printers, select Add New Printer and follow the on-screen prompts.

Mar 21, 2009 | HP DeskJet 932c InkJet Printer

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