Question about Epson Stylus Photo R2400 InkJet Printer

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Epson 2400 paper red light and ink red light

Epson 2400 paper red light and ink red light flashing power light off. How can I fix this?

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  • fothering May 18, 2009

    how do you resett counter chip after ink pads are full



  • Anonymous Mar 16, 2014

    TROUBLESHOOTING POWER FLASHING AND INK POWER FLASHING

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2 Answers

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It sounds like your printer has reached what is often called the "service required" stage...

To solve this you need to handle two things.

1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.

2. Replace the waste ink pads OR redirect your waste ink flow to an external tank

It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)


To solve these as a DIY you can do the following:

1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here

The latter is only available to North American printer owners so the SSC is a safer bet.


2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.

There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.


Hope that helps...

Posted on Mar 09, 2009

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Trying fix you posted on www.fixya.com:epson 2400 paper red light and ink red light flashing power light off. I have installed external ink waste container. Am running Cone Color CIS. When I run either the Epson utility or SSC Service utility I get message: A supported model could not be found connected to this computer. Have powered down and up; powerd down, disconnect pronter from computer, reconnect and power up with no luck. What am I doing wrong

Posted on May 05, 2009

  • John Dixon
    John Dixon Jun 28, 2012

    Are you using Windows Vista or 7? Run the Epson Utility (EpsonIPRUtility_A10.exe) in Compatibility Mode. Right-click the .exe (EpsonIPRUtility_A10.exe) and select Properties, then select the Compatibility tab, then check the box that says "Run this program in compatibility mode for:". I used the default "Windows XP (Service Pack 3)" in the drop sown menu. Worked for me!!

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