Question about HP Officejet 6310 All-In-One InkJet Printer

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I have to hit print twice for printer to print document

Each time I want to print a document I have to hit print twice for the printer to execute. Once it does print, a blank piece of paper comes out first and then the printed document.

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  • Rich Young
    Rich Young Mar 09, 2009

    I had just put in new cartridges and it still has the same problem.

  • Anonymous Apr 07, 2009

    same here

  • David MIller Oct 18, 2012

    I ahve the same problem - Brother 1450, XP O/S



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  • 101 Answers

Try to install new cartridges, possible ends inks.
Since level of the ink is specified for orientation aproximately

Posted on Mar 07, 2009


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I would think that the document is not on the printer, it's in the printer spool. Open the printer properties and clear the queue.

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Every time I try to print to my Dell 3110cn printer, a message pops up stating "Load Tray 1 024965 Executive" Paper tray is full and inserted correctly...what do I need to do to make it print?

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I receive the following message on the PC display: "Document printing cannot be executed because the paper output tray is closed. Open the paper output tray. Printing will restart". I want to mention

The blinking is just an attention light so there's nothing to worry about that. Try adjusting your paper tray to the paper size you are about to use. Or try checking the duplexer panif its positioned properly. Hope this helps.

Dec 20, 2012 | Canon PIXMA iP3000 InkJet Photo Printer

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Prints color badly won"t stay

Hi w0rtm,

To correct this issue you need to clean the print head. Please follow the steps below.

1. Press the "Power" button to turn the printer on. Wait for the printer to fall silent, indicating it has finished all of its warm up.

2. Load letter size plain paper in the printer's input tray if none is present. Hold down the "Resume" button until the printer's power light flashes once, and then let go of the "Resume" button.

3. Wait for the printer's power light to stop flashing, indicating the printer has finished cleaning the print head. Print a nozzle check sheet by holding down the printer's "Resume" button until the power light flashes twice.

4. Examine the nozzle check printout, looking for missing or broken lines in any of the sections. If you see problems with the printout, run the printer's cleaning program again and then print another nozzle check pattern.

If this does not work, please try these.

1. Turn on the printer.

2. Click the "Start" button in the lower-left corner of your computer's desktop. Click "Control Panel." Choose "Printers and other Hardware." Select "Printers and Faxes."

3. Double-click the "Canon i550" icon. Click "File" in the main menu, scroll down and click "Printing Preferences." Hit the "Maintenance" tab.

4. Click the "Cleaning" button. Select "All colors" to be cleaned and click "Execute."

5. Click the "OK" button.

6. Print a sample page and examine whether the quality has improved.

7. If the quality has not improved, repeat Steps 2 and 3. Click the "Deep Cleaning" button this time. Select "All colors" to be cleaned and click "Execute." Click the "OK" button.

If still encountering the same issue, please uninstall and reinstall the unit's driver.

Hope it helps.

Thank you for using FixYa.

Aug 21, 2011 | Canon BubbleJet i560 InkJet Printer

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Error code while trying to print

Slap the printer with your right hand from the right side of the printer.This process always solves the problem. I did, it worked

Apr 01, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

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I can't clear cancel a document waiting to print

In Windows, if cancelling the print job does not work, the command prompt can be a very useful tool. Go Start button, All Programs, Accessories, Command Prompt (if standard user, right click and run as administrator) (These are for Vista and Win7, XP is similar and older were similar)
Type "net stop spooler" without the quotes and hit enter. When a new prompt appears, type "net start spooler" (again without the quotes and hit enter). You can also do these one line at a time: Start Run and the two phrases. Once the commands have executed restart the computer.

If you only type the first line and then reboot, plan on taking a coffee break before the command finishes processing on the restart.

I hope this helps.

Cindy Wells

Feb 27, 2010 | HP Office Equipment & Supplies

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LaserJet 5Si printing slow use to be able to hit the print key then the printer would fire away. seems like the printer pauses between pages then prints maybe 3 to 4 pages per minute

Could be software. I have seen the last several Adobe latest version documents take several seconds to print. I have also seen increased print times with MS office 2003 Powerpoint documents.If it is a single page MS Word or Excel document and u are printing several copies of it, you should turn off the collate feature for printing of that document

Dec 05, 2009 | HP LaserJet 5si Printer

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I9900 printer has error 5B00 & won't print

You may need to change the ink absorbers. But try resetting the printer:
Canon I series service mode

1. Start with printer OFF
2. Hold down RESUME and then press and hold down POWER Button.
3. Release the RESUME but continue to hold down the power button
4. Press the RESUME twice, then release POWER button.

Now you have put the printer in Service Mode so it will accept Service commands. Here is the list of Service commands;

A. Press the Resume button once = Print Service test print
B. Press the Resume button twice = Print EEprom data sheet
C. Press the Resume button Three = Initialize the EEprom
D. Press the Resume button Four = Clear Waste INk Counter
E. Press the Resume button Five = Change Destination settings
F. Press the Resume button Six = Head Refreshing (Cleaning)
G. Press the Resume buttom Seven, Eight, Nine, = Not used
H. Press the Resume button Ten = Return to selection Menu

To EXECUTE anyone of the above commands you "MUST Press the Power button one time. Then the function will be executed. After that function has been executed the printer will REMAIN in Service Mode,.. waiting for another command. You can only execute one command at a time. If you are through with all the commands you want to do, just press the power buttom one more time and it will turn the printer off and you will be out of Service Mode. One more note. When you get the printer into Service MOde and it is ready to accept a command, the green light will be on and steady. As you issue a command by pressing the resume button, it will alternate the color from green to orange with each press of the resume button. Remember, if you issue either one of the commands to force a print make sure you have paper installed.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 13, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

The printer continues to print after cancel button is pressed.

If this happens often and then eventually you are able to get back to work. I'll explain how these printers work.

When you send a print task to the printer, the data that is the construct for your document it resides on the printer in a temporary storage location called RAM. Once the instructions and the data are in RAM hitting the Cancel button will not have an effect until there is a break in the program execution to print. Sometimes nearly all the document will print before it cancels and this may take some time. The Cancel command must intercept a line of prgram execution. So just be patient.

If you need to immediately stop printing for some reason, the best thing is to pull the plug on the printer. Leave it unplugged for some time. As you put the power plug back in, press and Hold Cancel until the printer finishes the startup self check test, otherwise it may just pickup where it left off.

If this is a problem where no matter what you do, and the unplug replug while holding down the Cancel button doesn't clear your problem, unplug the printer again and look next to the digital clock at the bottom right of the PC screen. You may see an icon for your printer there. Double click that and you should see all the printer tasks listed in the printer que. Select all of those and then drop the file menu down and select cancel all or delete all.

Any question I didn't cover, please use the Text Box Comment area below to ask me another question.


Nov 03, 2008 | HP Office Equipment & Supplies

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