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Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.
If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.
<p>Ventrilo is an application that a web server and you can
chat with other registered users. Ventrilo is often used in games will allow
players in multiplayer games, real-time interaction. Some users have programmed
several Ventrilo server setup on the machine. Ventrilo safe is copying a
specific file on the backup device. This ensures that your server settings,
copy the file, you do not recover your hard drive. <br />
<p>1. Click the Windows Start button. Click Open
"Computer" from an Explorer window. Double-click the C drive to a
list of folders on your computer to see. <br />
<p>2. Double-click the Documents and Settings folder.
"This is a folder with the profiles and preferences of the user. Each user
has a separate folder. The folder is labeled with the user. Double-click your
user name in the list of folders. <br />
<p>3. Double click "Application Data", double click
on "Ventrilo". This folder is the file "ventrilo2.ini. This
includes all settings for Ventrilo. Right click on the file and choose Copy. <br />
<p>4. Click the Windows Start button and click My Computer.
Right-click the drive where you want to copy the settings Ventrilo. This may be
a CD or DVD, or you can use on an external hard disk. Click "Insert"
to back up your settings in Ventrilo to create. <br />
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You may have to install or update drivers Most of the
drivers/software I get are from a web site driverguide.com you need to fill out
a free registration then search for the driver you need download it in a format
you can use install it and then most times reboot the computer
Try going to Control Panel -> Sounds and Audio Devices
Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings.