Question about Sony Ericsson Cell Phones

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I recently bought the C905 sony ericsson. Once, I was on the internet and suddenly when I was pressing down the phone went back to the original screen, since that, whenever I press down it goes back to the original screen, so the down arrow turned to the button which closes calls and turns of the phone, because if I kept pressing the down arrow the phone turns off !! I wished if it was just that arrow, actually it's happened to the right, left and middle one also !!! the only good arrow now is the upper one ! PLEASE HELP, and if I can format it or reset the hardware please tell me how. Thanx, Rayan.

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  • rino73 Mar 07, 2009

    The only thing I can do now is to get my phone replaced ?!

  • rino73 Mar 07, 2009

    how to reset a hard reset ?!

  • rino73 Mar 07, 2009

    I bought it 2 weeks ago and the problem is the i'm way to far from the country i've bought it from !

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4 Answers

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  • 217 Answers

Hard reset is done by
(removing the battery whilst your phone is on, then replacing and turning back on)

Posted on Mar 07, 2009

  • Saroj Sharma
    Saroj Sharma Mar 07, 2009

    Master reset
    If you select Reset settings, the
    changes that you have made to
    settings will be deleted.

    If you select Reset all, your settings and
    content, such as contacts, messages,
    pictures, sounds and downloaded
    games, will be deleted. You may also
    lose content that was in the phone at
    purchase.

    To reset the phone
    1 From standby select Menu > Settings >
    the General tab > Master reset.
    2 Select an option.
    3 Follow the instructions that appear

  • Saroj Sharma
    Saroj Sharma Mar 07, 2009

    hope u have the manual else download from here:
    http://www.sonyericsson.com/cws/support/...
    and call the support to check for your options


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The only two options your can do either replace your phone from where you have got it .but you stated that its very far from your country from where you got the phone.but check out as when you pressed the buttons very hard the internal circuit gets damaged and if its a physcial damage it will not get replaced by the company any how.so just take it to the local repasir center and get the circuit board repaired as its a very very professional job to the cjhip level reparing in phone so not at all try your sely .because evry thing will get ruined of if done in wrong way without any proper knowledge.

Posted on Mar 07, 2009

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  • Sony Ericsson Master
  • 13,433 Answers

This sounds like a hardware fault, but we should try a reset and a hard reset also.

Posted on Mar 07, 2009

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  • Sony Ericsson Master
  • 19,396 Answers

That is a faulty keypad, get the phone replaced.

Posted on Mar 07, 2009

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  • Ginko
    Ginko Mar 07, 2009

    To reset to factory you need to press the reset option (last one) on the setting menu on your phone.

    However, if the phone is displaying the behaviour described, then it is not a matter of settings, but it rather sound like a defective keypad, or a faulty board.

    Better contacting Sony calling the phone number listed on documentation to have the phone replaced.


  • Ginko
    Ginko Mar 07, 2009

    In this case you may need to remove the external casing to check the start button is not stuck and to check the keypad position, the operation is not too difficult , but there is risk to damage the phone.

    Regarding hard reset, you can press the on button for ten seconds or remove the battery for one minute, that will reset the phone, the only other reset is the setting reset.

    Try also removing the SD card, if the SD card is bad (short on connectors) it can cause weird problem.


  • Ginko
    Ginko Mar 07, 2009

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