Question about Sony DVD & Blu-Ray Players

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My Sony DVP-NS57P dvd-cd player stopped playing dvds (haven't tried playing a CD). It displays ''Cannot play this disc''. When it first did this, I unplugged it and cleaned the disc and then it played but now plays none. Any ideas other than throw it out and get a new one? I tried different DVDs. It's only about a year old.

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  • skabq Mar 07, 2009

    You're brilliant. All fixed!

  • Shahid Electronics
    Shahid Electronics May 11, 2010

    Clean optical lens by taking off its top cover. To clean lens please use god quality cotton bud and clean lens gently as it seems has little dust amount on it.
    let me know results to go further.

×

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  • 4,234 Answers

The messagin indicates that the unit recognizes the a DVD is present. Since it goes that far, it suggests that the information read from the disc is wrong. A dirty lens can cause this. Use a cotton swab as Welcomjee suggested dampened with alcohol. If that does not resolve the problem but a CD will play, then the optics are failing and need to be replaced.

Given the cost of replacement optics for your unit, if the optics are bad, replace the unit.

Dan

Posted on Mar 07, 2009

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