LCD says "firmware update program" when battery is inserted..
It also says "update file cannot be found. Please check the memory card and reload the battery and try again."
It shows up when I insert the battery, even when the camera is off. It wont let me go to menus or anything.
The memory card I am using is one I used in my older Rebel Xt and is a Lexar Professional CF
I JUST took it out of the box like this, is there an easy way to fix this or do I need to send it back?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Not being there to look at it, I would say, turn it off, hook it up to your computer using USB, and turn the camera on. It may recognize the network and reflash you're cameras firmware.what ever you do, do not turn it off in the middle of flashing or your camera ma become a brick.
There are a few different reasons why your camera may not be reading the memory card.
Troubleshooting such problems can be a little tricky, especially if no error message appears on your camera's screen.
The cause and solution may include one of the following:
·The card may not be the right type for the camera: First make sure the memory card you are using is compatible with your camera. For example, a SDHC memory card often will not work with older memory card readers. Even though SD memory cards are similar in size and shape to SDHC cards, they use different software for managing the card's data, meaning older readers sometimes cannot recognize the SDHC cards. Sometimes you can solve this issue by updating the memory card reader's firmware to give it the ability to deal with SDHC cards. Check the Web site of the manufacturer for your memory card reader to see if new firmware is available. It is also a good idea to check with your camera's manufacturer (on it's website) to see if an updated version of your camera's firmware is available.
·The card is not fully inserted in the camera. Turn off the camera, insert a card into the slot, then push to seat it.
·The card or a file on the card may be corrupt. Photo file corruption can occur when the battery power is too low when writing a photo file to the card, or when the memory card is removed while the camera is writing a photo file to the card. One way to check if it is the card or your camera is to try moving the memory card to a computer, then try accessing the photo file directly from the computer to see if the file actually is corrupted, or if your camera is just unable to read a particular file.
You can also double check this issue by using another memory card in your camera and see if it works as it should. If the memory card is unreadable on any device, the next step is to reformat the memory card. Look through your camera's on-screen menus to find a "format memory card" command. However, keep in mind that formatting the card will erase all photo files stored on it. Some cameras just work better with a memory card when that memory card is formatted inside the camera. If you do reformat the card, make sure to let the process finish itself before removing the card. Removing a card during formatting may damage the card.
IMPORTANT: Print this page before continuing.
Prepare your Camera CAUTION: Loss of power during the firmware upgrade can render your camera inoperable.
Connect the optional KODAK AC Adapter, or install a new or fully charged battery in the camera.
If you have pictures on the internal memory of your camera or on a memory card, save the pictures to your computer.
Download and Extract the Firmware File
Download the file to your computer.
Double-click the file to start the WinZip Self-Extractor.
Select Unzip to folder, and specify a location, or leave the default location.
Click Unzip. The firmware file unzips to the specified folder.
Note the location of the folder. The file has a .fw file extension.
Close the WinZip Self-Extractor.
Select a Method
If you do not have a memory card and card reader, use Method 1.
If you have a memory card and a card reader, use Method 1 or Method 2.
Visit the EASYSHARE Software Web page at www.kodak.com/go/easysharesw, and download the latest version of software.NOTE: EASYSHARE Software version 6.x or later must be used during this procedure.
Remove the memory card from the camera.
Turn on the camera.
Format the internal memory of the camera:
Press the menu button.
Select Internal Memory.
Press OK to continue.
Connect the camera to your computer using a USB cable.NOTE:The first time you connect your camera to your computer, Sync andTransfer Setup or Sync and Transfer Assistant prompts appear on thescreen. Follow the prompts to set up the camera as a device in thesoftware.
Start EASYSHARE Software.
Select Tools > Sync and Transfer Manager.
Select your device from the list in the left column, and then select the Info tab.
Click Update Firmware, and go to the location where you downloaded the firmware file.
Click Open to copy the file from your computer to the internal memory on the camera.
Turn off the camera, and then disconnect the USB cable from the camera.
Turn on the camera and follow the on-screen instructions to complete the upgrade. The upgrade takes approximately two minutes. When it is complete, the camera will delete the firmware file from internal memory.
Turn off the camera, and then turn it back on again.
Remove the files from the memory card.
Place the memory card in the card reader.
Open the drive corresponding to the memory card to view the card contents.
Check that a System folder exists on the memory card. If not, create one.
Locate the firmware file on your computer and copy it into the System folder on the memory card.
Remove the memory card from the card reader, and insert the memory card into the camera.
Turn off the camera.
Turn on the camera and follow the on-screen instructions to complete the upgrade. The upgrade takes approximately two minutes.
Turn off the camera, and then turn it back on again.
Trun the camera off and remove the batteries. Leave it for at least a minute before inserting the batteries. Put the car in and turn the camera on.
The firmware in these cameras can get confused. Removing the batteries for a minuite or two will allow the camera circuits to discharge and so it will reset from start when powered-up again.
If this does not work then the camera may need to be sent away for repair. This need not be expensive it could be as simple as re-programming the camera. (Their program memory is writeable and so it can be accidentally altered under certian circunstsances. It may be possible to do this yourself using the downloadable firmware upgrade, but I would let someone else try thet first!)
However, it is just possible that the new card is also faulty!
Check the cards in your PC by obtaining a SD card reader to allow you to plug it directly into your PC.
For reference I would always recommend inserting and removing memory cards with the camera turned off. I would also use the SD card reader to load the images into the PC. Unplugging devices form the USB port can be harmful to some devices. Check the bottom right of your PC screen for an 'safe unplug' icon when things are plugged in.