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Re: having a problem with new toner in a HP6L laser...
If the problem was not there before you replaced the cartridge then I suggest that the toner cartridge is at fault. If you touch the blue drum in the toner cartridge ( under the flap ) with your fingers then that can also cause a smear.
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That sounds like a drum issue. Try replacing the toner or have you done that already? Give me a call if you ever need to replace the toner. I can beat out Staples and Office Depot. Damien @ iPrint Technologies - 818.700.7419 Dir.
Do you mean when the print comes out the toner smears on the paper when you touch it? If so, then it's the fuser that isn't working properly.
However, if you mean when the print comes out there is smeared toner in various places on your print, but the smears are fixed to the paper, then the cause is more complicated and could be caused by a number of different problems within the printer.
I take it that you have a laser printer; i.e. toner cartridge.
You have probably checked your user manual.
It could be that the toner cartridge is nearly empty.
Purchase a new cartridge, and carefully replace the existing cartridge.
Many cartridges have an inbuilt fuser.
You can try cleaning all the rollers, the toner cartridge, and the fuser, but as the printing is light, you may be nearly out of toner.
If you DID NOT use a HP cartridge you get the error message. If you did use a HP cartridge. Unplug the printer. Wait 2 minutes. Plug in the printer. If same error message. Remove cartridge and reinstall. Make sure no clear tape is left on cartridge contact face.
smearing can be interpreted different ways. if paper stalls, it will cause "stretched" print. if the drive system is bogged down by a binding drum unit or toner, it can cause a "squished" print. if its just a "blurry" kind of print, it may be generic toner. since i can't actually see defect, i would say since you replaced drum already, toner would be easiest thing to do first. keep in mind also, generic toners have a fairly high failure rate.
Sounds like a bad toner, or possibly the scanner is dirty. If you look where it pulls the paper through it can have a small speck, but since its on the scanner tself it will put black lines all the way down the paper.
If its larger and smeared the Toner itself is probably bad and you need a new Toner Kit, should come with new rollers and a new cartridge as well.
For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.