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There are a few things you can try here. You say sound works when you start your laptop, can you play sound off the Internet, for instance a news clip or youtube video? If so, the problem may be with the media player you are using. There should be a volume control on your media player, in addition to the Windows volume control. You might want to try using a different media player, like musicmatch jukebox or Winamp.
Windows Media Player cannot play several files in the playlist. This might be caused by one or more problems.
To find information about the specific problems, click the Now Playing tab, and then click the blue or red icon next to each file in the List pane.
In some cases, you might encounter this error message if there is a problem with your sound device, such as a sound card or sound controller. For example:
Your sound device requires an updated driver. To determine if an updated driver is available, see Windows Update or see the sound device manufacturer's Web site.
Your sound device is not functioning properly. To troubleshoot the problem, see Windows Help and Support or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again
It is not an issue with the speakers or the sound card as you get sound in media player and also while playing cd's.
It could be the volume settings on the player tht the websites use to play the audio or the video,
There are a few different possibilities. 1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again. 2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software. 3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).
Where did you download the songs? Napster?Rhapsody? Any online music stores? Try synchronizing them using their software. If you have ripped songs from a cd you may want to rip them again and before ripping them check this option on your windows media player software. Tools > Options then under RIP MUSIC remove the check mark that say's Copy Protect Music or choose the file format as MP3. Then format the device using the windows media player software(for version 10 = click on the sync tab then choose the pencil like icon on the far right, for version 11 = right click on the sync tab choose the player and choose format) use after doing that rerip the songs using the windows media player software.