Question about Symantec Norton AntiVirus 2009 - 3 User Edition & Save & Restore 2.0

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Bought the anti-virus program, but it isn't installed

I paid $59.98 to update the Norton anti-virus program. Because I'm relatively new to computers, I don't know how to get the program into my computer. I keep getting pop-ups saying my subscription has expired and that the computer is vulnerable to viruses. What do I do?

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There should be a product key in the package you bought.. no don't post it here... enter that key when you install the program.. that should renew your subscription

Posted on Mar 06, 2009

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Norton Anti-virus says my drivers need updating, but when I go click on them to update the computer says they are fine. So what else could be wrong? My computer is running slow, and I cannot play any


Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Norton Removal Tool 2012.0.5.15:
http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Jul 27, 2012 | E-Machines eMachines Desktop PC

Tip

How Norton Antivirus Works


Norton has traditional virus detection method like Signature base and Heuristics base detection, with anti-virus, anti-rootkit, anti-malware, anti-spyware etc. Symantec upgrade and releases new and more improved features with its every release. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be use it can identify new viruses by variation of such code, in files. Malwares are very difficult to detect even for the most new anti-virus software. If you are using Norton Antivirus, you should update its data-base and virus definition every day, so that when you scan your computer, it can detect all possible threats. Some new features like SONAR, it examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious.

Norton insight is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact.

Norton 360 introduced a very effective tool - Norton Power Eraser, it removes threats which standard anti-virus may miss. It cleans up system where malware prevents anti-virus installation. Apart from these, the key technologies of Norton anti-virus software are anti-virus, anti-spyware, anti-rootkit, and pulse-update - provides up-to-the-minute updates that protect against the latest threats without slowing down your computer, firewall software - that can use for mapping and monitoring network.

on Mar 17, 2011 | Computers & Internet

Tip

How Norton Anti-virus software work


<p>First you have to install any one anti-virus software and make it ready with online update, and then scan your computer with that anti-virus software. Reliable anti-virus software features a scanner equipped with the technology required to detect and eradicate viruses, worms and other members of the malware family.<br /> <p> <br> <p>Viruses have many strategies to infect your computer, like avoiding detection from protection software. To prevent these virus strategies and protect your computer anti-virus software also has some methods, like Norton anti-virus use Signature base and Heuristics-base detection. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be used. It can identify new viruses by variation of such code, in files.<br> <p> <br> <p>Norton anti-virus has many other features, which it upgrades from version to version, like Sonar protection. SONAR examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious. Another feature is Norton insight. It is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact. Symantec antivirus can interaction with rogue software, actually these type of software are nothing but a misleading program, it always rebranded and cloned of its previous version.<br> <p> <br> <p>Many other anti-viruses have features like anti-virus, anti-malware, anti-spyware which is used to detect and remove viruses from your computer, whenever you scan your pc with this anti-virus software.

on Mar 13, 2011 | Computers & Internet

1 Answer

Virus is my problem


Here is some steps to try and remove the virus.

(1) Boot your PC up into "safe mode with networking"
(2) Go to www.download.cnet.com
(3) Do a search for the following programs and download them I usually save them to a folder on the C drive: CleanUp, Malwarebytes, Spybot - Search & Destroy.
(4) Install and run CleanUp. This will remove most if not all of your temp files on the PC. This will ask you to log off once its done. Log off then back on.
(5) Install and run Malwarebytes. Make sure to do the update on it. This program will take anywhere from an hour to two hours to run depending on the size of your hard drive. Remove the selected infections.
(6) Install and run Spybot - Seach & Destroy. This you will also want to make sure it is updated and it will take about an hour and half to run.
(7) Now you will try to update your Norton and run a scan.

You should now be clean of virus's and malware. If your still having problems you can also download SuperAntiSpyware and Avast Anti-Virus from the website above. The Avast Anti Virus doesnt play to well with Norton so you will more then likely need to remove Norton. Avast Anti Virus is free for 30 days and registering it for one year is free also. There is also a paid version, but if you have Norton and like it you can just uninstall Avast after your system is clean and re-install Norton.

Best of Luck

Oct 07, 2010 | Symantec Norton 360 for PC (037648318846)

2 Answers

I have trojan like which can affect my laptop hack password take out my credit card details.


Have you got an anti-virus program?
If you have did it remove this trojan virus?
If you have not an anti-virus program or the program cannot remove this trojan, then I recommend you format the hard drive and reinstall Windows, the laptop device drivers and your programs.
This is the only sure way to remove such a threat.
Although this is a drastic method, it is better to be sure you do not lose your money to crooks. After installing Windows, install a good quality anti-virus program and keep the virus definition files updated regularly.

Sep 18, 2010 | Computers & Internet

Tip

Top 5 Paid Anti-Virus Software


With the brand-new Windows 7 operating system released late last year, many computer users opt to install some sort of anti-virus. There are free versions available, but are not routinely kept up-to-date as a paid version. Plus paid versions offer a better support and look nicer to the eye. Here are my best anti-virus programs for 2010.

1. GData Anti-Virus 2010
www.gdata-software.com $25 (one year, single PC license)
Based off of two free anti-viruses BitDefender and Avast, German developed GData brings the two together to form the best anti-virus. GData detected 99.95% of all threats tested and offered the best detection of adware. With its relative low-cost GData is my recommendation for best anti-virus.

2. Symantec Norton Anti-Virus 2010
www.symantec.com $40 (one year, single PC license)
Coming in a close second is the more popular Norton Anti-Virus. The detection rate was 99.49%, just shy of GData. With a great user interface and design, Norton remains one of the better anti-virus programs in 2010 and may better suit non-techie users.
3. Kaspersky Anti-Virus 2010
www.kaspersky.com $60 (one year, three PC license)
In previous years, Kaspersky has always been at the top, but with this year it has slid down to third. Kaspersky has a wide range of features including a firewall and advanced virus blocking but fails to provide a slick, user-friendly interface unlike the first two anti-virus programs which can get frustrating and confusing. The malware detection also lacks which maybe a problem on some users PC's.

4. BitDefender Anti-Virus 2010
www.bitdefender.com $30 (one year, three PC license)
BitDefender is a decent anti-virus program. Although the detection rate is 99.66%, the second best in the field. What it lacks is a good user interface and fails to remove threats. Only 90% of threats detected were removed successfully. This is defiantly a bargain on price but lacks in some areas where it maybe useful.

5. Panda Anti-Virus Pro 2010
www.pandasecurity.com $50 (one year, three PC license)
Panda Anti-Virus Pro had a 99.83% detection rating, earning it the best in the field. Although it can detect threats, it did poorly in behavioral scans of the PC. Panda also does not come with its own firewall, unlike all the anti-virus programs mentioned. The user interface needs some work around the edges and design could be better. Panda will get the job done, but is a last-ditch option for paid anti-virus programs.

Before you buy, make sure to do research and know what product you want to buy. Don't let the sales people influence you to go with the costlier option, because they say its better. Trust your research and be smart.

on Jan 13, 2010 | Computers & Internet

1 Answer

How do I reinstall norton anti virus on new pc


If you have the original installation disc then you should do the following:

Go to 'Control Panel' (Start> ControlPanel) and then 'Add or Remove Programs'.

When the list of programs is displayed select Norton Anti Virus and remove it.

Now insert you disc and re-install the software.

Mar 05, 2010 | Symantec Norton Internet Security 2009...

1 Answer

Can't update or even find eTrust EZ Anti Virus on my computer


I was using SBC Global while in California. I moved to Oregon and am currently using Comcast. The problem was that my anti virus was part of my SBC Global package. I was able to contact SBC Global where they informed me that they use Symantac which uses Norton anti virus. I was able to contact and download Norton uninstall tool to uninstall the anti virus. I also uninstalled the SBC Global software (AT&T Yahoo) and that enabled me to install new anti virus software.

Apr 09, 2009 | Computers & Internet

2 Answers

My Norton anti virus has stopped working and will not activate


Bro, my suggestion is, you uninstall you Norton Anti-virus including the Symantec folder installation then install one that is free but can still perform as good as Norton. I am not saying NOrton Anti-Virus is a bad program but, it is systemic and slows down your computer a bit. Norton is a great product everybody kows that !!!! What i can share with you is that, try downloading AVG free or AVAST home edition for which, if you are connected to your net, they regularly send updates to your computer as long as you are registered and your key is up to date. If your Norton Anti-virus is notactivating, it only means one thing, it's not updated.


Nov 06, 2008 | Computers & Internet

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | Computers & Internet

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