Question about Brother MFC-7820N Printer

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I am trying to scan using Windows Fax & Scan (VISTA)for my 7820N and I get an error message on my screen saying "A problem prevented the document from being scanned. Please try again..." I never had any problem with my old XP machine. I have downloaded any software updates for the 7820N. Also, the printing works fine it's just I CAN'T GET IT TO SCAN FROM MY COMPUTER OR FROM THE 7820n DIRECTLY. HELP!!!

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SOURCE: I need instructions for scanning and setting up scan on MFC-7820N

You can download the documentation for Brother multifunction machines at: http://www.brother-usa.com/Manuals/Default.aspx

Posted on Nov 11, 2007

  • 1 Answer

SOURCE: Scanning multiple pages

Use paper port software which is part of brother software suite but under different menu (check out under start - programs - paperport

Posted on Apr 08, 2008

  • 71 Answers

SOURCE: mfc 7820n - scan

I would imagine only they can provide you with that.

Posted on Sep 29, 2008

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SOURCE: brother 5460cn won't scan to email,file,ocr,image

Brother Scanner error message.

After much time with Brother Tech support. The solution finally turned out to be as simple as downloading this file to reset the drivers.

http://support.visioneer.com/utilities/twain_reset.exe

Posted on May 13, 2009

antiochpc
  • 1314 Answers

SOURCE: vertical black line in scan document not in copies through document feeder

Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

Posted on Jun 01, 2009

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How do I scan document to my pc


To scan using Windows Fax and Scan
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  2. Click the Start button , click All Programs, and then click Windows Fax and Scan.
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Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

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How do I scan a document without using the scan button on my printer? It is not compatible with vista


You didn’t mention your operating system, so here are tips for all three…

Win XP… http://www.microsoft.com/windowsxp/using/digitalphotography/getstarted/scanning.mspx
Win Vista... http://www.microsoft.com/windows/windows-vista/features/fax-scan.aspx
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Apr 29, 2010 | Office Equipment & Supplies

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Can't scan with my HP officejet 4255 all-in-one


Hi
Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255


4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

=================================
Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .


Enjoy your new year

Cheers
Tejodhar Atreya




Jan 04, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

I can't send a fax from my vista program with out printing out the fax first and sending it the old way, and that waste paper. in the xp or word 2003 I can go to the send in the file and the fax wizzard...


You need to go to printers and choose 'add a printer'. Under add printer, choose the printer called "MS FAX." That will install microsoft fax as a printer. Next, print your document by going to File, Print... (make sure it says "PRINT..." then you should see a selection screen, choose ms fax, and there you go. That should do it.

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Scanner


Try updating the drivers. Take this link to Hp and either enter model number and then operating system or let Hp detect your hardware and select drivers.

http://www.hp.com/#Support

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Scanning


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=90792

Issue When the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Oct 04, 2008 | HP Officejet 4110 All-In-One InkJet...

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I cant scan!


Resolution : I

1 Scan using Windows Fax and Scan
Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  • Click New scan .
  • Click File , and then click Scan .
  • Option two: Scan using Paint
    1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
    2. Click Paint .
    3. Click File , and then click From Scanner or Camera .
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    II nd issue :
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    'An error occurred while communicating with scanning device' Message Displays in Windows Vista When Scanning
    Then refer to
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01290511&cc=us&lc=en&dlc=en&product=441125

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    Error response on hp psc 2355 AllinOne printer,scanner, copier


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    adonscott
    HP TECH

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    No Scan Options Error Message


    Vista?

    Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


    When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
    1. Click the Start (c00845897.gif ) icon.
    2. Click All Programs .
    3. Click Windows Fax and Scanning .
    4. Click New Scan .
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    Scanning with Paint
    1. Click Windows .
    2. Click All Programs .
    3. Click Accessories .
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