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If the barcode is a UPC-A or UPC-E you would scan the Do Not Transmit UPC-A or UPC-E Check Digit barcode from the P370 Product Reference Guide.
If the barcode is something other than a UPC-A or UPC-E the last character can be stripped using Advanced Data Formatting which would require the use of 123Scan. You can download 123Scan from support.symbol.com.
OK try this trick . take any product lets say a tissue box and scan the barcode and see if it show the same problem? if it is the same try to clean the scanner until we figure out something else. if it reads it full the n the printed barcode are the damaged ones.
All you have to do is create a rule to transmit only the 12 digits you want. You can create a rule with the Programming manual or the 123scan software. Both of these are available online at support.symbol.com. Here is a short cut: http://tiny.cc/d400s
if you need additional assistance please let me know - Thank you, Kim Ganoe 800.933.2839 x251
P370 WILL NOT connect with your terminal or base, so forget about this intent and go for the goal which is loading your programming to your scanner. According to Motorola the work around is simple and faster than trying to resolve this. Start with Reseting the scanner completly back to Defaults. In the 123Scan, PRINT Barcodes and the rules ADF Rules of your programming.
Start scanning from "Parameter Settings" until the last page barcode "Reset Scanner". That is it. Problem solved. You will need to do this for every new programming Rule.