Question about Cell Phones

4 Answers

Koycrea ostyr cell phone does not ring when i receive a call...when I go to adjust the ringtoone volume in the settings or on the side of the phone where there is a rubber slider control....the phone shuts down and has to be restarted

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  • nodot Mar 06, 2009

    is there any way I can get the to access the ringtone volume as it is two years old and out of warranty
    otherwise...i am inclined to throw it out and get another phone

  • nodot Mar 07, 2009

    thanks

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4 Answers

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If the phone shuts off when you try to control volume, two things are causing the problem, low battery or firmaware/software errors.  You can try to go to settings, phone settings, sounds and ringtones, and adjust sound volumes.  If your phone shuts off again, than I would replace it.  It would cost as much to fix as would be to replace.

Posted on Mar 06, 2009

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This is internal software and hardware failure. you will need to send back to the manufacturer or take to your provider for a complete rebuild. this phone will need another main board and software.

Posted on Mar 06, 2009

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Sounds like a hardware fault. Is your phone still covered by warranty? if it is, would be best to use that.

The phone seems to have a hardware fault that causes it to down. This will need repairs and diagnostics at a professional.

Posted on Mar 06, 2009

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How long have you owned the phone? It sounds like the phone is defective so bring it into your nearest cell dealer, and inquire about repair/replacement. if you still need assistance let me know.
Thank you,
Lee

Posted on Mar 06, 2009

  • Lee A.
    Lee A. Mar 06, 2009

    No there really isn't. The way technology works these days it is most likely your best bet just to replace it. If you need further assistance let me know. Also please take a moment to re-rate my solution accordingly.
    Thank you,
    Lee


  • Lee A.
    Lee A. Mar 07, 2009

    I am not sure the difference in the solution you accepted and rated fixya over my solution that was given first and is the same thing if not giving you better instructions on what to do. Not sure the reason for the rating. If you would like to correct your rating please let me know.
    Thanks,
    Lee


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