If the walls in your house are made of lathe and plaster or concrete block, then the performance of WiFi through all the walls in your house will be very bad. The signal that you are receiving from your neighbor's modem is probably only going through two walls (the outside wall of their house and the outside wall of your house), while the signal from your modem is probably going through at least 4 or 5 walls.
I suggest that you do not buy a new modem, but buy a wireless access point, a spool of CAT6 cable and two Leviton RJ45 wall jacks. Run the CAT6 cable from the modem to your bedroom, install the Leviton RJ45 jacks on both ends of the cable, and then connect the wireless access point to the the jack in the bedroom and the modem to the jack near to it.
This will expand the wireless coverage in your house and allow you to buy much better wireless device than QWest would ever sell to you.
Here is a
suggestion for Wireless Access Point.
You can buy the CAT6 cable and Leviton RJ45 jacks at Home Depot or Lowes.
do you have the latest service packs and what OS are you running?
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