Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV

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Pixaltion blue borders. optical block?

Pixaltion blue borders. optical block?
was told by repairman this has been a problem with these tvs and he thought that sony had a recall out on them.

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  • gcrevasse Mar 11, 2009

    did sony issue a recall for this model tv, KDF-42WE655 [purchased in 12/04]?

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  • Shadow1989 Mar 06, 2009

    Checked with sony, there is no recall on this model. 

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If you are talking about Blue ghost images or many blue spots on TV screen then it is light engine problem.
It is costly repair.
Let me know exact model number of TV to check info with Sony about any remedy.

Posted on Mar 06, 2009

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My panasonic rear projeciton ty 5448911 has a blue ghost. Is the just the bulb?


People who bought rear-projection TVs between 2003 and 2007are bound to find their sets failing with blue, green or yellow blotches,hazing or bands disturbing the picture. It is often called the 'blue haze'problem. This LCD projection blue haze problem is coming from a faulty partknown as the optical block which is expensive to replace, and since Sony hasnot re-engineered the part, will only be replaced with another defective LCDprojection part that will last only between 1 - 4 years, depending on usage. Asit appears Sony produced these expensive TVs knowing about the defect, theyfinally have to reckon with the thousands of customers involved. If you own aSony rear-projection television, here are some steps you can take when the LCDprojection blue haze problem becomes apparent on your TV.
Instructions 1. * 1 Getinformed. Be aware that Sony just extended the warranty of all 2007 rear-viewprojections models (enacted at the end of October 2009) -- just like theprevious years -- so all models now have extensions. Also be aware that theyare not notifying the owners of these extensions even if owners have registeredtheir purchases.There is a lot of information now circulating about how torecognize blue haze problems and the background of how the problem came about. * 2 ContactSony directly about your LCD projection problem. Sony Customer Information Service Center (toll-freetelephone support) is 1.800.222.7669. The SonyCustomer InformationService Center("Priority Service") in Floridais 239.768.7547. * 3 Expect to be told you will need to haveyour set evaluated by a Sony-Authorized service center. Be aware that even ifyou have your optical block placed replaced and the service charge refunded, itwill only be a temporary fix until the replacement burns out again. * 4 Considerif other offers are right for you. Sony may offer you a discount on a new TV intheir "Special Consideration Program". (They stopped makingrear-projection televisions in 2007, but are now producing other flat paneledLCDs and other formats.) Make sure the offer is worth your while by pricing outother sources for buying TVs on sale or discounted before jumping at thisoffer. * 5 If you arenot satisfied with Sony's Customer Relations offers, you can appeal to theirExecutive Review Committee. * 6 If stilldissatisfied with offers regarding blue haze problem on your Sonyrear-projection TV, you can contact the Better Business Bureau. * 7 You canalso take the legal approach. If all else fails, you can file a civil lawsuitsuch as small claims or have a lawyer initiate a class action suit. * 8 There area number of resources with detailed information about how to handle the LCDprojection blue haze problem. Please check the Resources below.

Mar 15, 2011 | Panasonic PT-51G44 51" Rear Projection...

1 Answer

I have green and blue dots. Then at times the entire picture is Very red and blue like looking through 3d glasses. I replaced the lamp recently. There was a few dots before and they did not go away after...


Sony TVs has an Optical Block issue. If there is an issue with the optical block, then there will be green, blue patches or tint on the TV display. Try resetting the TV to the factory settings and try Power resetting the TV. Turn Off the TV and remove the power plug from the wall outlet for 1 minute and reconnect it and check the operation. If the issue still persists, then TV may require service. You can contact the Customer relations team and check for the available options. Sony had repaired free of cost for such issues. Hence, contact the customer relations.

Jul 22, 2010 | Projection Televisions

1 Answer

Picture is very blue, especially in dark scenes.


Sony TVs has an Optical Block issue. If there is an issue with the optical block, then there will be green, blue patches or tint on the TV display. Try resetting the TV to the factory settings and try Power resetting the TV. Turn Off the TV and remove the power plug from the wall outlet for 1 minute and reconnect it and check the operation. If the issue still persists, then TV may require service. You can contact the Customer relations team and check for the available options. Sony had repaired free of cost for such issues. Hence, contact the customer relations.

Jul 21, 2010 | Sony KP-57WV700 57" Rear Projection HDTV

1 Answer

I replaced the lamp on my Sony KF-60XBR800. Now the picture is greenish and yellowish. I was told I might have touched/moved the purity ring/s. Where are they located?



Sony TVs has an Optical Block issue. If there is an issue with the optical block, then there will be green, blue patches or tint on the TV display. Try resetting the TV to the factory settings and try Power resetting the TV. Turn Off the TV and remove the power plug from the wall outlet for 1 minute and reconnect it and check the operation. If the issue still persists, then TV may require service. You can contact the Customer relations team and check for the available options. Sony had repaired free of cost for such issues. Hence, contact the customer relations.

Jul 21, 2010 | Sony Grand WEGA KF60XBR800 60" Rear...

1 Answer

My Sony LCD Projection TV has blue pixilation occuring.


This is not a cheap fix, but call sony they know about this problem and have sent out new TVs to people who have had the issue, I have had about 7 out of ten people who call into sony get brand new sets FREE, so tell them that your optical engine need to be replaced at around $900-1300 and how old it is and the S#, they may not do anything for you but I would try, good luck

Jun 07, 2010 | Sony Grand WEGA KF50WE620 Television

1 Answer

Picture is turning blue and getting darker with blue dots throuhgout the screen.


That is the optical engine failing. It is the projector part of your TV where the lamp plugs in. The whole engine needs to be replaced it can't be repaired. Contact Sony online, some of their TVs have an extended warranty for this very problem. It is possible that your model is still covered.If so they will help get a repairman out to install it. Parts and labor are covered if still under warranty. If not under warranty that part will be at least several hundred dollars plus labor.

Jan 30, 2010 | Sony Grand WEGA KDF-50WE655 50" Rear...

1 Answer

Ny sony sxrd kds r60xbr1 has a green hue . was


Hi,yes if you get a blue hue is has to do with the optical block .You can find it here : http://www.discount-merchant.com/SONY-1-867-732-14-Light-Engine-w-Color-Wheel-p/1158118.htm?Click=48173 maybe youcan find instructions on ebay.

Nov 28, 2009 | Projection Televisions

2 Answers

Hi.. i have a sony kdf42we655. had to teplace the lamp in August and since have had blue streak on side of screen and now blue dots here and there. Did ck to make sure lamp in correctly and screw tight....


the problem is your optic block. you probably had this problem before but since the lamp was almost dead you didn't see it. There is a place in Indiana called Tri State Module that will repair the optic block for $299 plus shipping. They are the only place that repairs these optic blocks. The only other option is to buy a new optic block. which will be alot more than TSM charges to repair yours. the link to their website is www.tristatemodule.com

Nov 27, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...

1 Answer

The blue line appeared at the lower border of the letterbox


easy fix. adjust the vertical position of the image using the on-screen menu.

Mar 06, 2009 | Sony Grand WEGA KDF-70XBR950 70" Rear...

1 Answer

Hitachi 53udx10b tv


these tvs usualy come with red green and blue tube a single unit mounted in back ,check ebay as there are some companies in japan china who still sell the repacement units.

Jun 22, 2008 | Hitachi 53UDX10B 53" Rear Projection...

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