Question about Brother MFC 420CN All-In-One InkJet Printer
I got no help at all from the Brother Tech Support Team.
The day after I installed a new Dell Computer, I was unable to copy or scan from my MFC-8820D. The machine prints OK from a computer, so the computer recognizes the MFC. It prints OK when a fax is received..
If I try to copy or scan a page on the glass surface, the result is completely black. I could understand if there were black lines, perhaps indicating a dirty scanner or glass or something like that.
I would appreciate any suggestions. I could not find anything in the manual, online FAQ, or Tech Support at Brother.
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Posted on Jan 02, 2017
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