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I have a Verbatim External hard drive attached to an E-Mac computer via USB cable with a 10.3.9 operating system. I can't seem to be able to see what's in the hard drive using the available icons in the Bounce Back software. I would like to be able to change things, etc.

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Is it a SmartDisk External Hard Drive? Portable Hard Drive? Professional Quad-Interface Desktop Hard Drive ..... and what is the size?

Posted on Apr 05, 2009

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Is the drive brand new? has it been used with a windows computer? is the drive partitioned and formatted?

Posted on Mar 06, 2009

  • Ekse Mar 06, 2009

    IF the drive is brand new. have a look this video made by "futureshopca" on Youtube




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1 Answer

It want come up on my computer


Step 1:
Problems with Verbatim portable hard drives vary depending on your model of hard drive, your operating system and your computer hardware. Some problems can include insufficient USB power output, the file system format, and potential overheating due to enclosure materials.

File System b> Verbatim portable hard drives come formatted for use with Mac computers. If you're using it with a Windows or Linux computer, you will need to format it to a file system that your operating system will recognize; Windows computers typically work with NTFS, while modern Linux distributions use ext4. If you have computers with mutliple operating systems, FAT32 is usually considered easier for all operating systems to recognize. Verbatim does not recommend switching a portable drive between PC and Mac computers once you've formatted the drive one way or the other. Adequate Power While most computers supply adequate power with one USB port, older computers can have insufficient power output. If your computer doesn't seem to be powering the drive, use of a Y-shaped USB cable, designed to be plugged into two USB ports, can get more power to run the drive. Additionally, consider trying different USB ports on the same computer; some USB ports get more power than others. Drivers b> Make sure that you have any relevant drivers related to the hard drive that you have purchased. If your drive didn't come with a setup disc, you can check the Verbatim website for product drivers. Overheating b> Of Verbatim's seven portable hard drives, four are enclosed in plastic; of the other three, one is enclosed in aluminum, one in leather, and one in rubber. While all the drives are tested to run well with their enclosure, metal enclosures conduct heat away from the hard drive and help to prevent overheating. Plastic, on the other hand, is an insulator, so plastic enclosures may contribute to heat buildup. Check plastic-enclosed drives for overheating and avoid leaving them plugged in when not in use.

Apr 05, 2013 | Verbatim SmartDisk Firelite Portable USB...

1 Answer

My computer does not reconise my verbatim 500 gigabyte external harddrive


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Jun 24, 2011 | Verbatim Corporation Products - External,...

1 Answer

How do I use your Verbatim? Please give me instructions


From Verbatim "Installing your portable hard drive is extremely simple - just use the included mini-USB cable to connect your hard drive to any free USB port on your computer. On Windows computers, a new icon will appear in My Computer representing your hard drive. On Mac OS systems, your hard drive will appear on the desktop as a new disk."

Jun 11, 2011 | Verbatim 320GB USB Portable Hard Drive

1 Answer

Does the verbatim harddisk external portable 2.5" USB works on both windows and mac?


Yes. It's one of the features of the USB hardware interface,
and it's necessary for the Mac Operating System to be 'compatible' with the file-systems used on Windows computers.

Sep 24, 2010 | Verbatim External, USB 2.0, 750GB...

2 Answers

I CONNECT EXTERNAL HARD DRIVE TO PC WITH XP AND IT DID NOT RECOGNISE EXT HARD DRIVE HELP PLEASE


dear sir
good day
try to replace the USB cable and test the Hdd on an other computer system to make sure it is function and good luck

Dec 29, 2009 | Verbatim 160GB USB FireLite: The "drive...

2 Answers

WinXP does not recognize USB device for Verbatim external hard drive Model #47510


Troubleshooting your USB hard drive in Windows see:
http://www.verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article

  • First check:
Link to determine the hard drive getting enough power:
http://www.verbatim.com/support/support-article.cfm?support_id=7B4B78B1-1422-1392-A837F379D15C6F2E&supportType=Article

  • Next check the hardware in My Computer > Device Manager if there are "yellow marks" for devices that require driver software to be installed.
When devices e.g. printer is connected before you installed the needed software, it can happen that the USB port is no longer recognized.
Then remove the device that shows having problems in the hardware manager.
Next install the software.
Connect afterwards or at the time the computer asks to do so.
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Link to your external hard drive USB 500GB on the internet:
http://www.verbatim.com/products/detail.cfm?product_id=A2EDE0FA-1143-3415-5F5A5A7E80921FE8&cat_id=A2EEE0D6-1143-3415-5FC347F5645B6AE1

Sep 24, 2009 | Verbatim Computers & Internet

1 Answer

Verbatim external hardrive not showing up on computer?


A Hard disk making noise, does not sound too good. if it was waorking before on both PC's & not having issues then it has to be with the unit. try on a nother computer. if its the same thing i suggest you look for that warranty card of yours.

Jun 09, 2009 | Verbatim 160GB USB FireLite: The "drive...

1 Answer

Hard disk


Before formatting the drive, be sure to back up any data from the external hard drive that you want to keep. If you want to make your external hard drive bootable, make sure the "File System" option on the "Format" screen matches your operating system. For Windows XP, the file system should be NTFS, while for Windows 98, it would be Fat 32.
Step1 Attach the external hard drive to your computer with the supplied cables. Most modern external hard drives are attached via one of the USB ports on your computer. Older drives may be attached via either the serial port or the parallel (or printer) port.
Step2Click on "My Computer" to see if your computer recognizes that the drive has been installed. If the drive is not showing, reboot your computer and check again. Step3Right-click on the letter that corresponds to your external hard drivemag-glass_10x10.gif. This will most likely be the letter "E" or higher, as your primary drive will be "C" and your CD or DVD drive will be "D." Step4Click on "Format" from the option screen that is displayed. Step5Choose the options you want from the "Format" screen. In most cases, the first three options should be left as is. You can give the drive a volume name in the text box that is provided, if you desire. Step6Click on the "Start" button to begin the process. When the formatting is complete, the external hard drive will be ready for use.

Apr 07, 2009 | Computers & Internet

2 Answers

DOES THE VERBATIM HARD DRIVE NEED TO BE FORMATED?


Many Verbatim hard drive models with a FireWire interface come “Mac formatted” – pre-formatted for immediate use with Apple Macintosh computers running Mac OS. They are formatted as HFS+, the preferred format when using the drive exclusively with Mac OS computers.
Note: A Mac-formatted drive will not mount on a Windows PC.
If you plan to use a Mac-formatted hard drive only with computers running Mac OS, you can leave it formatted as it comes from the factory. However, if you plan to use your hard drive with computers running Windows, or with both Mac OS and Windows computers, you should reformat your Verbatim hard drive before saving data to it. Generally, for use with both Mac OS and Windows you should format to FAT32, and for use strictly with Windows you should format to NTFS. More information about these two format types is given below.
FAT32 FAT32 is compatible with the following Windows operating systems: Windows 98, Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Vista. FAT32 can also be read by Apple Macintosh computers running Mac OS.
Limitations: Maximum file size is limited to 4TB. Furthermore, using the formatting tools included with Windows 2000, Windows XP, and Windows Vista users will not be able to create partition sizes larger than 32GB (though they can access these larger partitions). This limitation does not apply to other supported operating systems. Furthermore, Verbatim provides a FAT32 format utility (see further below for download instructions) that eliminates the 32GB partition limitation.
FAT32 is a good choice if you’ll be using your Verbatim hard drive with older computers running Windows 98, Windows 98 SE, or Windows Me, or if you’ll be using it with both Windows and Mac OS computers.
NTFS NTFS is compatible with the following Windows operating systems: Windows NT, Windows 2000, Windows XP and Windows Vista. NTFS usually results in higher performance than FAT32, and will permit users to create partition sizes larger than 32GB, and file sizes larger than 4TB.
Limitations: NTFS is not compatible with Windows 98, Windows 98 SE, Windows Me, or Apple Macintosh computers running Mac OS.
NTFS is a good choice if you will be using your Verbatim hard drive only with one or more computers running Windows XP, Windows 2000 or Windows Vista. This is also a good choice if you plan to store files larger than 4TB, such as digital video files.

Per: http://www.verbatim.com/downloads/format.cfm

Good Luck
cbinny1

Oct 20, 2008 | SimpleTech SimpleDrive Portable USB 2.0...

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