Question about SanDisk Sansa Clip MP3 Player

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My sandisk sansa clip mp3 player does not play songs/no sound.

It displays the songs title quite alright but does not bring out any sound. Also, when the play button is activated, the counter/timer does not work; a further indication that the device is not playing songs. However, the FM plays and brings out sound at desired volume. Please I need a solution. Thanks.

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I later found out that while trying to download more songs, the entire songs in my sandisk mp3 was corrupted by a virus. I solved the problem by formatting the device and thereafter downloaded new songs into it. As soon as I did that, the songs started playing normally at full volume.

Posted on Mar 07, 2009

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MY SANSA CLIP JUST STOPPING PLAYING AND TOTALLY OFF AND IT COULDN'T CHARGE WHAT WILL I DO PLEASE ADVISE ME. THANKS


Hi,love to help out, but can not know exactly what happened to the mp3 player before it went off, so am going to give you steps to troubleshoot your mp3 player..

Power Problems

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer. The Sandisk MP3 player will begin charging.
Try turning the player back on. If it does not turn on, perform a reset. To do this, press and hold the "Power/Menu" button for at least 15 seconds.

Turn the player back on.


Press the "Menu" button if the player keeps turning off periodically. Select the "Settings" option in the Menu and select "Power."


Select "Auto Power Off" and turn off the sleep settings.
Play and Display Problems


Connect your Sandisk to the computer. The computer will automatically recognize it as a new device.


Double-click "My Computer" on the desktop. You will see your MP3 player's icon listed as a removal disk together with other removal devices.


Double-click the MP3 player's icon. Double-click the "Music" folder. You will see all the songs uploaded on your player. Right-click the music file that is not playing and click "Properties." In the "Properties" window, you should see which format the music file is in. If it is not an MP3, WMA or WAV, it will not play. Only upload music files of these formats.

Right-click a music file that displays "Unknown artist/album" and click "Properties." Click the "Summary" tab and click "Advanced." Input the data you want, such as the song title, album, artist and year. Click "OK" to save the changes.



Rule Out Basic Hardware and Software Issues

Verify the stability of the Sandisk Sansa MP3 player's hardware and software to help narrow the scope of your troubleshooting efforts. Check that the player has a full battery charge by connecting the Sandisk Sansa to your computer using the included USB cord and waiting for the yellow charging icon to show on the player's screen. Ensure the Sandisk Sansa's internal software is current by downloading the latest firmware updates from the Sandisk website.
Troubleshoot File Issues on the Sandisk Sansa MP3 Player

Review the digital files for potential compatibility conflicts that are causing errors on the Sandisk Sansa MP3 player. This is one of the most common causes of problems when trying to play songs on the device. Look at the end of each of the song files on your computer and check that they end with ".mp3" or ".wma." Use the Sansa Media Converter software (included on the player's original software installation disk) to convert any other files into a format that is compatible with your MP3 player. Make sure you have all rights to the songs. Some songs, such as those purchased in iTunes or the Windows Media Store, require an individual to give each player playback rights. If your Sansa player has not been verified, it will not be able to play protected files.
Contact the Sandisk Technical Support Hotline

Contact the Sandisk Technical Support Center if all troubleshooting attempts fail to restore the Sandisk Sansa to an error-free status. Individuals covered under the Sansa's one-year warranty, or individuals willing to pay a small fee, can contact Sandisk electronically via its support website (link in the Resources section) or via telephone (866-726-3475).


Hope it helped.

Have nice day.

Feb 25, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Clip won't restart -dead?


it sounds dead to me
is there a master reset or anything on there?
i dont have oone myself but i have similar things

Feb 18, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My player (sansa clip 2gb)won't read tags (artist, album ...)


You check your songs from your computer first; Right click on one of songs, select Properties, select Summary tab (check Artist, Album Title, and Title). If they are there, you should update new firmware (search SANDISK FORUM from google). If they are empty, it's right for device display the filename.

Jan 18, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisc sansa (8GB) won't play music


i had this exact problem. i formatted my sansa clip and then re-synced it.

May 25, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

SanDisk Sansa Clip 4GB MP3 Player


go to control panel and click on portable media devices note:will not work on windows xp even if you downgrade to classic using a disk

Feb 07, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e 250 will not play all mp3 songs as before.


Right clicked on properties of song and added artist and title of that song, hit apply and problem solved.

Jan 22, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Using iTune cards for Sansa Clip MP3 Player


Sansa MP3 players will not play iTunes songs. Only iPods play iTune songs. Visit Limewire to download songs that you can play on your MP3 player.

Dec 07, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Skip's songs


It is on random mode- go into settings and change to sequential - read your manual, it is avalable on Sandisk's website:
http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

-Tha Mp3 Doctor

Sep 18, 2008 | SanDisk Sansa Clip MP3 Player

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