Konica Minolta c451: The Display states that Tray 1 is not available at this time, all the other trays and the bypass tray work find. I have removed all the paper and tried to see if they system would recognize the empty tray it does not. In our maint. log it says they have reset the tray in the past, anyone have any idea on how to do so?
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Re: Konica Minolta c451: Tray 1 is not available
Look behind the tray for paper....
if not do the folowning
power machine off from main switch sould be on the side or open the front door it;s on bottom left side.hold down the utility botton while powering on keep holdin untel prompted with message ...TROUBLE RESET press it should say ok than powr machine off wait 20sec power back on
hope that help
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C0105 Tray 3/4 feeder transportation
motor turning at
The lock signal remains LOW for a predetermined
continuous period of time while the
motor remains stationary.
1) Check the M25 connector for proper connection
and correct as necessary.
2) Check the connector of M25 for proper
drive coupling and correct as necessary.
3) M25 operation check
4) Change M25
5) Change PFTDB
6) Change PRCB
Did someone leave a trash can or boxes under the output trays? To solve this problem requires removal of the rear cover of the finisher. Then remove the elevation drive motor assemble. Be careful don't want the output trays to fall!!!!!! Then while placing them in their proper position re seat the drive assy. The top tray should be just below the orange rollers (If they are cleaned) you will see several actuators the top tray has to just touch them.
turn the machine on holding down the utility button - once back spot appears top right then release utility key. after this wait til white screen appears and press both resets then turn machine off. use the main power switch for all this next to tray 1
sometimes especially when printing a pdf there is a box on the first print screen that pos up that says print actual size deselect that and then it will default and print on the paper that is available
How about this, if you look what paper tray are avaible from the display pannel, is there a matching size paper tray or is the tray you are trying to use another size then lets say LTR. Is it a different size, if so you may have paper jamed behind the paper tray causing a different paper size, if so remove the jamed paper..... Also, the other suggestion are good as well.