Hit the go button. Sometimes when a jam is removed the printer doesn't reset itself back to ready status.
If that works, then you will be all set. If it does not then your fuser may need to be replaced. There are 2 dip switches on the fuser that can break when removing this type of jam. They kind of let the printer know when a page has exited the fuser...
To check this you can remove the back door assy. On the redrive, (which is the part that the back door covers) there will be a gap .... if you shine a light into that gap you can see the fusing assy. The 201 and 202 sensors are located on the left and the right side of the fuser. Check to see if one of those flags are broken or out of place.
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: 202 paper jam
There are 2 paper sensors on the fuser, sometimes they get stuck down. you may need to remove the back(redrive) assembly to see them better. You are looking for a lever about 1/2 inch tall in the paper path
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
remove the back cover, 2 screws holding the redrive (back) assembly. You will have access to the fuser, again held with 2 screws. Disconnect cables going to the fuser, remove and clear paper. Examine the surface of the rollers, bottom has rubber surface. If surface is showing ripples in the rubber, you may need to replace it to prevent further jams.
Please click on the link below to resolve paper jam problems.
To prevent paper jams, please make sure that the paper settings on the printer is in sync from the application (e.g Microsoft word).
If you need further assistance please contact Lexmark Technical Support.
Here are some articles on rear door paper jam on Lexmark X646e printer. Just click on these links: http://bit.ly/blkK1m ("202 Paper Jam" Message on a Lexmark X642e, X642e or X644e Multifunction Printer) and this link: http://bit.ly/awNDER (A 202.xx (x = any number) Paper Jam Message Is Appearing on a Lexmark X64x Series Printer). These are some guidelines on how to resolve the rear door paper jam on your printer. If you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.
Here's an article in the Lexmark website on Error: "201 Paper Jam" or "202 Paper Jam". This will guide you on where to locate the cause of the problem. Follow the instructions. But if you're having a really hard time locating it or you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.
Start by following the steps below to get the paper out from the machine.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
that doesn't help then you would have to start taking apart the machine
to find the jammed paper and remove it, its not something a just anyone
should do unless you have experience.
you may have to take the
machine to a repairer to get the jammed paper bits out of the machine,
if you don't see paper jammed in the machine it does not mean that
there wouldn't be a paper jam somewhere in the unit along the paper path. Some of the switches or sensors might have gotten stuck.
well with my experience with my opinion crappy lexmark printers there is a senser on the fuser behind the cover it could be jammed down saying there is paper in the fuser when there isnt try lifting it and then flicking it down a few times to work it loose so it springs back all the time and then re-assemble the printer and try it now. hope that works for you had the same problem at work with another model and that is what was wrong with it. good luck