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Cannot get paper to feed at all. There is no jam every thing seems to be clear. Printer is not even a year old

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Check the pick-up rollers on the printer, they may need a cleaning. If they are moving, then they may need maintenance. You can find a liquid that will revatilize the rollers.
If they are not rolling, then it may be a hardware issue where the rollers are not being actuated. Good luck

Posted on Mar 06, 2009

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It wont feed the paper it keeps say paper jam but the paper is not even going in


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? 2:30
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Scanner not feeding on lexmark x7170. paper feeds halfway in them reports error/clear paper jam in scanner document feeder.


I have the same all-in-one printer and have just recently, the unit is a few years old, started having the same problem. I found that that if I make double sure the pages are evenly stacked and very carefully placed in the feeder tray, the problem is less common. It doesn't work everytime but ar least I get my faxes through on the first attempt 75% of the time.

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1 Answer

I seem to have a paper jam on the right side of the paper feed - I have tried to clear any objects but it seems fine - it just creases the paper slightly and it will not feed through and print.


Yeppers, there is a SMALL object in there. If you have an air can, that is the best option to clear even things we do NOT want to clean up after they come out, but it is needed. If that does not work, you can use a combo of Q-tip and rubbing alcohol, or vodka and stick it in there and wipe hard to see if you can clear anything. Also, you can tip the printer towards you, holding tight and lightly whack the back to help dislodge the item. Also, you can try a piece of poster board paper to jam in there to get the piece out... PLEASE let me know if these do not work, we can try a few more things... Thanks for letting me assist you today, is is my pleasure.... Guy

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1 Answer

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Make sure all paper has been removed from the paper path.
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1 Answer

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Could be 2 things..
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You can also hit it with a few shots of Dustoff

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Good old 4MV.
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you need to locate a "4MV repair kit" , they are not cheap. but, if you wan to keep the printer, it is worth it.
http://www.fixyourownprinter.com/kits/hp/K78 cost of the ket is $50
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There is a paper senser present in the paper lifting area. That part of your printer is not working properly. Replace that part and then try

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Check
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=nz&lc=en&dlc=en&product=422000&dlc=en&lang=en

"
s.gif
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When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. s.gif Clearing paper jams

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